I cannot buy apps. It keeps asking me for security questions.

EastDog wrote:

If this issue doesn't bother you, why are you here?

Quite simple. I keep checking to see if someone posted a request for assistance rather than simply whining and complaining. We know why you're here.

Yes, because I'm interested in discussing a relevant issue with others who are experiencing a similar relevant issue. Not playing unpaid computer superhero. This is a discussion site, not a Bleatings from a Fanboy site.

I had the very same issue!

I corrected the issue by going to itunes on my computer and downloading the very same app, it automatically downloaded to my phone and i have never seen the question screen since.

THank you!!!!!!! this worked for me. This must be the answer. I was on the phone with apple support for three hours and they could NOT resolve it. However he was looking for what you found over and over. Good thinking !!!!!!

Just changed D.O.B .It may not like people under 13, something to do with privacy policy. down loaded free song from itunes. fingers crossed. do all quetions in one go, scroll down 1 by 1.cheers😠😢

I'm not sure if my issue is the same as the discussion you're having here (especially since it has deteriorated slightly). I'm stuck in a sign-in/security loop that always asks me to input my Apple ID password when I click to buy (even free items) anything in the iTunes Store. I'm using iTunes on my Macbook running Leopard. iTunes accepts my password, because I am correctly inputting it. It then asks for my answers to three security questions, which are also accepted. I then have to start the buying process from scratch. When I do so, it asks me for my password again, which it accepts, and then asks for answers to three security questions. You get the idea..... So I'm completely unable to buy anything, even free items.

I am using the latest version of iTunes, and also the latest version of Safari on Leopard, which appears to be a few versions behind Snow Leopard/Lion versions (I presume there are no longer future updates).

Any advice would be appreciated.

The app download problem I was experiencing on my iPod-Touch 4th gen. was resolved by following the procedure mentioned above. I tried downloading the same app using iTunes on my MacBook. By doing so, I was prompted for the three security questions, and after setting up the answers to the three questions, the download of the app then commenced. Going back to my iPod-Touch, I was now able to download apps without being asked to set-up security questions and getting into the "infinite loop" of requests for my password.

Thank you very much dt10208 for providing a path to a solution!

YES, thank you SOOOO much. We have been struggling with downloading apps to my daughter's Ipod Touch for ages. I've just tried 'adjusting' her DOB to make her older than 13, and it worked. She is so very thrilled 😁 Wonderful to have solved this longstanding and extremely frustrating issue.

Whenever I try to buy apps, a notification appears telling me that I have to set 3 security questions. I've done this five times now and the notification still comes up. Someone help?

Same problem, here's the "SOLUTION"

-on iOS device, go to iTunes app

-click to purchase any song

-enter the security information again here, including the answers to those infuriating questions

-save all information and cancel song purchase

-return to App Store and purchase app (the loop has been broken!)

I don't know whether it's a glitch or bug in itunes (PC) , but it's a fix definitely.

Follow :

1) Download a free app from app store. It will ask for password, give it.

2) That app will start downloading.

3) Now within a short span of time, download the desired (paid) app, and it wont ask any password or security questions.

4) Done !

I actually understand what's going on!I mean I purchased an app before but now there saying to ask for my security question!I think this is very stupid of apple to do this.Now I have to try to change my rescue email and security questions because I don't remember them!But probably if apple gets more complaints they'll probably change that for iOS 7 maybe.

Omg, the same thing has happened to me. I got ONE of them wrong, and now I can't buy apps? Like, I wasted a gift card. You're the first person I've seen with the same problem that I have. I mean, is there any way to fix this -_-

I Had the same problem, here's what you do.

go to appleid.apple.com

log in

Go to manage account

on security click edit

**************turn off 2 step authentication***************

It should then prompt you to create your security questions.

Once that's done you're problem should be solved. Go try to download an app once you've made you're security questions

Should you turn back on 2 step authentication? I have no idea but I can live without it, it just makes you use a code they send to your phone anytime you log in your Apple ID somewhere different

also if you never had 2 step authentication then it should have "passwords and security" and you should be able to figure it out

If it doesn't work following these steps on your phone try on the computer

otherwise your welcome 🙂 Please share this answer so everyone can get their problem solved thanks !

Dkvong did you notice that the post is over 4 years old? I do not think the poster is still waiting for suggestions. also, thinks have changed since the post was started. One change is that Apple now has this article:

If you forgot the answers to your Apple ID security questions - Apple Support.