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Level 1

134 points

MacMini Printing Problems

Hello:

Using an HP Photosmart Premium 410a with MacMini (Snow Leopard). We use both Firefox 11.0 and Safari 5.1.5. Browsers When we print multiple pages from an article, the first pages prints out (and shows in Preview) a smaller size font then the rest of the pages from the same article. We have tried various tests (resetting the printer, reinstalling the latest HP software, reinstalling each of the browsers, running Permissions),

but so far, this problem continues to occur. We have also used both a USB and a Network connection.

This has only been occuring when we print articles directly from various web article pages (PDF files print fine as do other printed items that are downloaded)

Any input on this greatly appreciated.

Thank you

Mac mini, Mac OS X (10.6.8), 8GB 320HD Verizone DSL

Posted on Apr 19, 2012 9:25 PM

48 replies

SteveH Author

Level 1

134 points

Apr 22, 2012 5:40 PM in response to BDAqua

Yep, did that change, but made no differance they all still open to the FF Start - BBC News page.

I am pretty sure, we should be able to just click on to the Desktop/Bookmark Icons and go to there corresponding web pages - we've been able to do this before with FF (without FF being opened).

BDAqua

Level 10

239,363 points

Apr 22, 2012 5:44 PM in response to SteveH

As a test, set FF's Open new Windows to Blank, or try the Startup Page with blank. Or maybe it's Open new Links in a new Window.Tab?

SteveH Author

Level 1

134 points

Apr 22, 2012 5:48 PM in response to BDAqua

Ok, did that, but what is it that I'm testing - there is no URL Address to drag to the Desktop and open?

BDAqua

Level 10

239,363 points

Apr 22, 2012 6:23 PM in response to SteveH

After those, does double clicking the Desktop ones open FF correctly?

Does dragging them to FF's icon in the Dock open them correctly?

SteveH Author

Level 1

134 points

Apr 22, 2012 6:52 PM in response to BDAqua

When FF is opened in the "background" the Desktop Icons work the way there suppose, which is what has

been fooling us - at times, we do not realize that FF is still opened when the Desktop Icons work and we think we are back to normal.

But, no. The Blank page did not make any changes. We do not have FF in the Dock, we have an Alias

on the Desktop that we click to open it.

BDAqua

Level 10

239,363 points

Apr 22, 2012 6:54 PM in response to SteveH

What happens if you drag them to that Alias?

SteveH Author

Level 1

134 points

Apr 22, 2012 7:11 PM in response to BDAqua

Nothing, the Icon just sits there on top of the FF Alias. I just made a test on my Profile of FF and the

same thing happens.

Actually, the Desktop Bookmarks/Icons are acting as though there a FF alias, as there opening to the same Start Page that FF opens to. It's as though each of the Desktop Icon/Bookmarks are somehow attached to FF it'self rather then to a web page.

BDAqua

Level 10

239,363 points

Apr 22, 2012 7:58 PM in response to SteveH

DRag one to Text Edit icon & report the text it shows please.

SteveH Author

Level 1

134 points

Apr 22, 2012 8:19 PM in response to BDAqua

Ok, here is one of them. This should open right to the web site (without FF being opened).

http://forusa.org/about/history.html

SteveH Author

Level 1

134 points

Apr 22, 2012 8:28 PM in response to BDAqua

Did I fail to mention that FF is our default browser? I'm not sure that that should be having this effect though.

BDAqua

Level 10

239,363 points

Apr 22, 2012 9:12 PM in response to SteveH

It should not be having this effect, but not sure why you don't Keep in Dock FF & use a Desktop alias, when you use it so often???

SteveH Author

Level 1

134 points

Apr 22, 2012 9:26 PM in response to BDAqua

We were using FF from the Dock at first, but, found that we liked it better up higher on the desktop -

we got use to using a Desktop Browser Alias from our earlier Mac & OS versions.

SteveH Author

Level 1

134 points

Apr 22, 2012 9:30 PM in response to SteveH

Have a good night.

Will try to figure this out tomorrow.

SteveH Author

Level 1

134 points

Apr 23, 2012 8:40 PM in response to BDAqua

Tried another experiment.

I switched the default browser to Safari - and now when I open the Desktop Icons/Bookmarks they do

go to there corresponding web sites.

So, the problem seems to be with FF and it's Start Page, for whatever reason (and I would very much like to get this solved) no mater what web page the Link/Shortcut/Desktop Bookmark is supposed to be attached to, it takes us to the FF Start Page.

I even tried switching back to an earlier version of FF (8.1), but the same thing happens.

As my memory get active with all this, I had the same problem with my Thunderbird e-mail - any web

link that I got in an e-mail took me to my FF Start Page. I'm now using Thunderbrows, so I no longer

have that problem.

There is eveiently something programed into FF that causes the Start page to come up - now, if I could figure out how to get around that.

BDAqua

Level 10

239,363 points

Apr 23, 2012 9:40 PM in response to SteveH

Good work, might try this, type or paste this int Firefox's URL bae...

about:config

Say ok to the whimsical warning, then in the search field try something like Start, report what you find.

MacMini Printing Problems