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All replies
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Helpful answers
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Apr 20, 2012 4:38 PM in response to nitajohnby b noir,Can you walk us through what happens when you try to connect to the Store in some more detail, please?
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Apr 20, 2012 5:41 PM in response to nitajohnby redkloud,I also cannot upgrade or download anything from the app store. I get the same error. It doesn't matter what connection I use, my phone's network, wifi, all are affected.
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Apr 20, 2012 5:59 PM in response to redkloudby snarad,same here, just says waiting...cannot download anything new nor upgrade, iPhone 4 trying through APP store over WIFI and 3G - been doing this for the last few hours, yesetrday it worked just fine
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Apr 20, 2012 6:12 PM in response to nitajohnby Eaxk,Same thing... Tried ipad, iphone, and apple TV, all over wifi. I can browse the store, buy something, and after that it's just waiting... After a long time I get either Itunes Store not responding or Cannot connect to iTunes Store.
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Apr 20, 2012 6:16 PM in response to snaradby synyster156,try these steps if you are on a pc
-go to start>all programs>accessories and you should see a command prompt
-right click on command prompt and choose run as administrator
-in the command prompt page enter this info (without quotes) "netsh winsock reset" then hit enter
-after that you should get a message saying windows has successfully reset the winsock catalog then restart your computer
if these steps do not work then you may want to follow this article
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Apr 20, 2012 8:05 PM in response to synyster156by rgodfrey,does this work on the iPad2 and a MacBook Pro as well? That is where I am having this problem.
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Apr 20, 2012 8:10 PM in response to nitajohnby tnewgu,Unfortunately I cannot download from the iTunes store from any device I own PC, iPad or iPhone. I tried the previously mentioned resolution to no avail. This definitely has to do with the NEW security measures Apple has put into place. They need to fix this or return to the old method!!!!!!
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Apr 20, 2012 8:17 PM in response to tnewguby rgodfrey,I RDPed to my computer at work which is able to utilize the entire 100mpbs network connection because everyone is gone. Did a 3GB download in 4 minutes...so the connection there is great.
I tried to download a song there in my iTunes account using the mose recent version of iTunes....and it still failed stating I had lost connection to the network....LMAO!! I know that is BS because I was online at that same time and have 2 internet POP's to utilize for redundancy and I work in IT as a Sys/Net Admin so I know we are not having connectivity issues...this is an Apple issue.
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Apr 20, 2012 8:22 PM in response to nitajohnby Capn Mac,Can't access my purchases on my Mac, iPad or Apple TV now. Whatever Apple changed, they better fix it fast. This is garbage. I can't access my purchases or purchase/rent new content despite being logged in. Good job, Apple.
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Apr 20, 2012 8:25 PM in response to nitajohnby Crafty techie,I am having connection problems with the same issues as those stated above. It has been this way for a few hours.
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Apr 20, 2012 8:40 PM in response to Crafty techieby rgodfrey,This seems to be wide spread. Perhaps I will notify some media outlets, they seem to have better connections with Apple and may be able to get answers quicker, such as Yahoo!, Google!, MSN!...etc.
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Apr 20, 2012 8:48 PM in response to nitajohnby gtpinc,Same problem with me last night and all day today. Why hasn't Apple reported or responded to this problem?
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Apr 20, 2012 8:49 PM in response to nitajohnby gtpinc,I can browse iTunes, put things in my "wish list", but when I try to purchse them, I get an error message that says ":lost connection to the iTunes Store...or something like that (((\\
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