cannot connect to itunes store

cannot connect to itunes store on pc

Posted on Apr 20, 2012 2:36 PM

Reply
68 replies

Apr 21, 2012 12:08 AM in response to nitajohn

I too was experiencing this for hours. Nothing seemed to work. I tried rebooting, etc. What eventually worked for me...


1. Go to Settings/App Store

2. Access your account

3. You'll notice your account info is missing your credit card's secure code.

4. Add your card's secure code

5. Press Done and back out of the settings app


It didn't seem to do anything initially but within 5 minutes the 4 apps I had been trying to update all day finally downloaded.

Apr 21, 2012 8:07 AM in response to nitajohn

No need to update anything, it seems to be working for everyone now, of course no word from Apple on what happened... Just had to be patient... Now, don't get me wrong, issues happen all the time, things go wrong etc. but great customer service Apple in admitting there is an issue let alone advising customers of an outage....I

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

cannot connect to itunes store

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.