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The new ipad personal hotspot doesn't worked...(Malaysia)

Hi, i bought a new ipad with wifi 4g 32gb yesterday. I am facing problem when i try to set my new ipad as a hotspot. I have tried with my celcom simcard and I can't find any personal hotspot setting in my ipad , how could like that?

Somemore, i was confirmed with the salesman that the personal hotspot function sure can work for the new ipad that i buy. But UNFORTUNATELY the new ipad was failed with that. I am so DISSAPPOINTED....can i get refund for that?

If i knew the new ipad cannot function as a hotspot, i am sure i will not buy it !!

iPad, iOS 5.1

Posted on Apr 20, 2012 5:21 PM

Reply
57 replies

Apr 30, 2012 5:38 AM in response to chuapeishi

I am using new ipad 3 in Indonesia and also having the same problem. My carrier is Telkomsel and on iPhone the personnal hotspot setting is available but on the ipad. I have also contacted the provider and they confirm that the internet tethering is already enabled at the operator level. Carrier version on the about screen also displays the same carrier version.


My guess this is an iPad issue that can only be fixed by Apple through carrier update.


Apple please help!!!

May 6, 2012 6:47 AM in response to Usamantaray

It is now working for me


Please follow below steps to enable hotspot in New iPad

( Carrier is the Data/Sim service provider)


1. Check the carrier, it should 12.1 as below

A) Setting>General>About>Carrier ..... It should be "Carrier12.0"

B) Click on "Carrier12.0", it should show "PRL 1"

2. Carrer should be 3G ..... Left hand side top corner will show that or contact with your carrier to enable it.

3. Now reset network setting as below

A) Setting>General>Reset>Reset Network Settings.... Provide the password if you have (unlock password)

B) It will reset, wait till come up.

4. Set the APN as below

A) Settings>Cellular Data>APN Settings

B) Type your carrier name in "APN" below "Cellular Data"

C) Type again carrier name in "APN" below "Internet Tethering" on same screen.

(I believe even it should work if you will type anything, but both should same or may be different.)

5. Now you will see personal hotspot in below place

A) Setting>General>Network>Personal Hotspot

6. Now switch on Hotspot and set wifi password

7. Enjoy


It work for me with Airtel (India) carrier . Do some RnD, you may omit few steps.


Thanks,

Umakanta

Usamantaray@gmail.com

May 6, 2012 10:26 AM in response to ultrakyo

Telkomsel should support (http://support.apple.com/kb/ht1937) Hotspot in Indonesia.


I am not sure this is going to help or not

---------------------------------------------

Try to set APN as below

Use one of these 2 settings:


Telkomsel Setting:

Access Point Name : telkomsel

Username : wap

Password : wap123


Or:


Telkomsel


APN: Internet

User ID: wap (or you can leave it blank)

Password: wap123 (or you can leave it blank)

-------------------------------------------------------------


You may need SIM from a 3G modem (https://discussions.apple.com/thread/3814404?start=45&tstart=0). Read "b-Dogg's" updates.


My sim is 3G modem sim, without voice support, only data.

--------------------------------------------------------------

You may Need data plan for iPad

http://www.telkomsel.com/ipad


English translation by google:-

( http://translate.google.co.in/translate?hl=en&sl=id&u=http://www.telkomsel.com/i pad&ei=zK6mT4i2D4firAeY4LTWAQ&sa=X&oi=translate&ct=result&resnum=2&ved=0CGcQ7gEw AQ&prev=/search%3Fq%3D3g%2Bmanual%2Bsetting%2Bfor%2Btelkomsel%2Bfor%2Bipad%26hl% 3Den%26client%3Dsafari%26tbo%3Dd%26biw%3D1024%26bih%3D672)

----------------------------------------

At last you can try by complete reset your iPad. You should keep,backup all data with iTunes, else you will loose all data.


Hope it will work for you.

May 10, 2012 1:11 AM in response to Usamantaray

Thanks Usamantaray! it's working..i just follow with your provided steps,but nothing appear..but with few clicks on something like Cellular Data and Network, ALL OF SUDDEN the Personal Hotspot appear...thanks so much..


anyway i dont think Carriers around the world have problem with this personal hotspot...it should be Apple who is responsible.

The new ipad personal hotspot doesn't worked...(Malaysia)

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