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Apps won't download on my iOS devices.

I have a 3rd generation iPad and an iPhone 4, both of which are encountering problems downloading apps from the app store.


I first noticed the problem about 5 days ago, whenever i attempt to download an app or an update to an app it just stops at "waiting" on the home screen. I am unable to pause/resume the app status, as when i tap on it nothing happens.


if i leave the app for about 5-10 minutes i get a warning pop up along the lines of "could not connect to the iTunes store"...my wifi is connected fine and i have tried it on other peoples wifi and still have the same problem.


I have tried resetting the iPad and iPhone and that doesn't fix it either.


I even went to the extend of wiping the iPad completely and restoring from iCloud and that didn't fix it, I tried then restoring as a completely new iPad and that didn't fix it either.


I was beginning to think that it must be an issue with my apple ID, however it still lets me sign in ok and when i plug my iPad into my MacBook Pro and open iTunes I am able to install the apps via that method.


To be clear, it is installing or updating apps on my iOS devices themselves that refuses to work.


I hope you can advise a solution as I am becoming increasingly frustrated with my lack of progress on what seems such a ridiculous issue as downloading apps is one of the more basic functions of an iOS device.

Posted on Apr 20, 2012 7:43 PM

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69 replies

Apr 20, 2012 10:21 PM in response to badbradderz69

I was wondering if it had anything to do with that. Maybe a software issue. I have no clue, but I thought maybe it was a glitch or something caused by that. What I am also wondering is if every account holder had to do that, or is it just certain people? I am not going to restore anything, or delete anything. I am pretty sure this is something that will iron itself out so to speak. I have talked to a few people and have come to find out that there are some changes being made. I guess sometimes things just arent as smooth as they usually are. This is the first issue that we have had, that has taken up this kind of time. At least I know it has everything to do with our account, and not just my phone. I will be patient and hopefully it will be fixed soon.

Apr 20, 2012 10:25 PM in response to badbradderz69

Exactly the same issues in Australia connecing to the Australian App Store with an iPhone 4 and iPad 2. My iPad2 is WiFi only, however the I've shown with the iPhone that the problem is the same regardless of whether the phone connected via 3G or WiFi so it's not my home network. Also tried numerous restarts of both devices that at best just make the stalled 'installing' icons go away. The only way in the past couple of hours that I have been successful in getting a App onto the iPhone was to download it via iTunes on a Windows PC (connected to the same iTunes account / same network) and then sync this with the iPhone. The link between Apple's recent implementation of new security features and this issue is the obvious elephant in the room.

Apr 20, 2012 10:29 PM in response to latags

@latags - I think they are rolling out the security questions as I heard of many others having to set it up before I had to do it. As for the issues this evening - I sometimes have had delays with updates to apps - but I don't think it has ever lasted this long. Of course, for me, it's just app updates so I am not as concerned about it as I would be if I was trying to purchase something or setup a new device like others.

Apr 20, 2012 10:31 PM in response to badbradderz69

I'm also having the same issue, I too have a 3rd generation iPad and an iPhone 4, both of which are encountering problems downloading apps from the app store.


When I attempt to download an app or do an update to an app it just stops at "waiting" on the home screen. I am unable to pause/resume the app status.


After 5 minutes I get a warning pop up along the lines of "could not connect to the iTunes store".


I have tried resetting the iPad and iPhone and that doesn't fix it either.


Please advise as to the status.

Apr 20, 2012 10:34 PM in response to gogoking

Same here. I am sure its not a big deal. Just frustrating. Boy, its times like these that really puts things into perspective. Think about it, its really amazing watching what happens when things dont run as people are accustomed to. I was happy to play Atari when I was a teenager. Now I am hearing it from my kids and wife that they cant download something!! Crazy.

Apps won't download on my iOS devices.

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