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I've changed my email address and now my iPhone will not sync with iCloud. It remembers my old email and does not give me the option to type in my new address. It's grayed out. I've deleted the old account from my iPhone and everywhere else I can find...

I've changed my email address and now my iPhone will not sync with iCloud. It remembers my old email and does not give me the option to type in my new address. It's grayed out. I've deleted the old account from my iPhone and everywhere else I can find.

Posted on Apr 21, 2012 6:42 PM

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22 replies

Jun 9, 2014 5:14 PM in response to katrine409

All of these posts have been very helpful EXCEPT I didn't realize this was an issue until a friend tried to show me yesterday how to use the air touch feature. When I go I go to delete the iCloud account off of my phone I need my old password. I haven't used this email account in least a year. I have no clue what the password is! I have tried every conceivable password I've ever used and it doesn't work. What should I do now????

Jun 9, 2014 8:04 PM in response to jennay2000

jennay2000 wrote:


All of these posts have been very helpful EXCEPT I didn't realize this was an issue until a friend tried to show me yesterday how to use the air touch feature.

What is "air touch" feature?

When I go I go to delete the iCloud account off of my phone I need my old password. I haven't used this email account in least a year. I have no clue what the password is!

Reset your AppleID to the old AppleID. It will still use your current password (unless you also reset it the password).

Do not send the verification email.

Go to Settings > iCoud and delete the account.

Then reset your AppleID to your current address.

Then Settings > iCloud and add using the current AppleID.


See this -> iOS 7: If you're asked for the password to your previous Apple ID when signing out of iCloud

I've changed my email address and now my iPhone will not sync with iCloud. It remembers my old email and does not give me the option to type in my new address. It's grayed out. I've deleted the old account from my iPhone and everywhere else I can find...

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