Why is my Itunes Video Player Messed Up?

I have recently downloaded some episodes of one my favorite TV shows but I can't play them properly. The audio and video are way out of sync, the audio keeps going off(I have to pause and play again to get it back), and the video is very lagged.
Is there some codec or something that I need. Does anyone know what the problem is?

I have Windows 7 in case that's important.

iPod nano, Windows 7

Posted on Apr 23, 2012 8:42 PM

Reply
11 replies

Apr 23, 2012 11:09 PM in response to wiclee

OK so the first article does not apply, I have sound it just turns off here and there and comes back when I pause and replay.

I tried to look at my settings with the instructions in the second article, my screen resolution is NOT the problem. It wants it at the highest setting and mine is already there.


I may know the problem though. There is a button in my control panel labled Quick Time(32-bit), which by the way I opened once and it stopped responding and now it won't open again but anyway I am pretty sure my computer is 62-bit. Could that be it? How to I fix this?

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Why is my Itunes Video Player Messed Up?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.