Apple Event: May 7th at 7 am PT
Hi,
I have hotmail account satted up on my app mail app. and cant read my mails. inbox and other folders established in windows live doese not appear in my apple mail application
MacBook Pro, Mac OS X (10.7.3)
No I get some thing else, do I need to copy paste you what I get or I need to configure something else?
Let's see what you get, also try the Traceroute tab with that pop3.live.com so we can see how far it gets.
Lookup has started…
Trying "pop3.live.com"
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 19600
;; flags: qr rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 5, ADDITIONAL: 5
;; QUESTION SECTION:
;pop3.live.com. IN ANY
;; ANSWER SECTION:
pop3.live.com. 954 IN CNAME pop3.hot.glbdns.microsoft.com.
;; AUTHORITY SECTION:
live.com. 129612 IN NS ns3.msft.net.
live.com. 129612 IN NS ns4.msft.net.
live.com. 129612 IN NS ns1.msft.net.
live.com. 129612 IN NS ns5.msft.net.
live.com. 129612 IN NS ns2.msft.net.
;; ADDITIONAL SECTION:
ns1.msft.net. 950 IN A 65.55.37.62
ns2.msft.net. 957 IN A 64.4.59.173
ns3.msft.net. 957 IN A 213.199.159.59
ns4.msft.net. 947 IN A 207.46.75.254
ns5.msft.net. 957 IN A 65.55.226.140
Received 249 bytes from 192.168.1.1#53 in 125 ms
-------------------------------------------------------------------------------- -------------------------------------------------------------------------------- -
Traceroute has started…
traceroute to pop3.hot.glbdns.microsoft.com (65.55.172.253), 64 hops max, 72 byte packets
1 192.168.1.1 (192.168.1.1) 1.960 ms 1.315 ms 1.196 ms
2 89.203.19.254 (89.203.19.254) 19.457 ms 21.223 ms 21.066 ms
3 62.215.1.129 (62.215.1.129) 20.468 ms 21.137 ms 20.926 ms
4 tec-ace-10g72vl400.fasttelco.net (62.215.1.34) 20.644 ms 20.396 ms 21.060 ms
5 kdc1-10g000-x-tec-ace.fasttelco.net (62.215.1.37) 20.221 ms 23.669 ms 21.315 ms
6 195.219.167.13 (195.219.167.13) 57.481 ms 51.728 ms 52.878 ms
7 if-9-0.mcore3.ldn-london.as6453.net (195.219.195.69) 138.278 ms 136.355 ms 135.860 ms
8 vlan1254.icore1.ldn-london.as6453.net (195.219.195.90) 136.297 ms 135.208 ms 147.325 ms
9 ix-5-2.icore1.ldn-london.as6453.net (195.219.83.50) 150.082 ms 149.747 ms 168.906 ms
10 ge-3-3-0-0.lts-64cb-1b.ntwk.msn.net (207.46.42.88) 147.776 ms 148.901 ms 154.937 ms
11 ge-7-0-0-0.lts-64cb-1a.ntwk.msn.net (207.46.42.40) 149.741 ms 150.833 ms 149.240 ms
12 so-7-1-0-0.ash-64cb-1b.ntwk.msn.net (213.199.144.158) 313.819 ms 306.566 ms 307.635 ms
13 ge-0-0-0-0.ash-64cb-1a.ntwk.msn.net (207.46.43.2) 310.531 ms 306.390 ms 307.098 ms
14 ge-7-1-0-0.bl2-64c-1a.ntwk.msn.net (207.46.46.237) 307.944 ms 306.550 ms 306.959 ms
15 * * *
16 65.55.172.253 (65.55.172.253) 255.516 ms 306.552 ms 309.743 ms
Whew, I can't see anything wrong.
Just checking, the Account type couldn't be IMAP or something besides POP could it?
I dont know to be honist, I have checked my logg in name and password its OK, have also checked the mail doctor again it shows a red dot on hotmail and gmail accounts with detail as follows:
trying to log in to SMTP account failed. verufy the user name and password correct. and its correct!
I dont know whats going on!
Hmmm, SMTP is for sending Hotmail, which works, right?
pop3.live.com is for Receiving Mail, which is the part you can't do?
So, Mail>Preferences>Accounts>Hotmail>Account info tab, Incoming Server isn't smtp.live.com... right?
SMTP is for sending Hotmail, which works, right?
Yes
pop3.live.com is for Receiving Mail, which is the part you can't do?
Yes
So, Mail>Preferences>Accounts>Hotmail>Account info tab, Incoming Server isn't smtp.live.com... right?
No its showing pop3.live.com
Very strange, I'm mulling but hopefully some other helper drops in.
I forget, did I ask if you had any anti virus stuff running>
NO anti virus staff running.
http://support.apple.com/kb/ht1277
Go here and fill out the "Internet Service Provider off-network outgoing (SMTP) mail server settings" section
when you contact your ISP. Then enter these settings where they tell you.
Hope this helps.
import messages from e-mail account
