You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: Jimfromco
Jimfromco Author
User level: Level 1
4 points

Apple Ipod Classic 120gb - shows 0 kb free

Greetings All,


Recently I upgraded Itunes to 10.6.1. When I connected my Ipod Classic 120gb to the computer, the message indicating the ipod was corrupt appeared on the screen. Once I ejected, the disconnected the Ipod, the data was wiped clean and shows 0 kb free.


Personally, I love my Apple Ipod product and would appreciate guidance with retrieving the hard drive. Is there possibly a glitch with the Itunes upgrade?


Thank you &

Many Blessings,


Jimfromco 😕

iPod classic, Windows XP

Posted on Apr 25, 2012 12:53 PM

Reply
1 reply
User profile for user: Bilbo_cheshire
Bilbo_cheshire
User level: Level 4
1,780 points

May 2, 2012 9:36 PM in response to Jimfromco

When you do a Sync or Restore, a slow USB connection will cause a timeout, and resulted in the iPod filesystem, not being finalised correctly, hence the corrupted filesystem.

So you need to Restore the iPod to rebuilt the filesystem.

When Restoring or Syncing

  1. Connect to the USB 2.0 port at the back of the PC, and dont use those port at the front of the PC and dont use any USB Hub.
  2. Disconnect all other USB devices
  3. Some Winsock have a conflict with iTunes, so disconnect from the Internet and stop the Antivirus or any plugins
  4. Dont run any other software other than iTunes, ie no email or web browser.

Have a nice day!

Reply

Apple Ipod Classic 120gb - shows 0 kb free

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.
Learn more Sign up