Previous 1 2 Next 17 Replies Latest reply: May 1, 2012 4:37 PM by Charlottehazel88
Charlottehazel88 Level 1 Level 1

Hi there

I'm new to everything on my phone although I've had it for a year but now it's telling me to update my software and have no clue to how to do so.... If sone1 has the answer I would be ever so grate full as my speaker on my phone is not working probly and I think it may be down to updating the software. My phone is also becoming ever so slow at doing thinks and it's not changing when I reboot it :o( please some1 help me :'o(

Many thanks, Charlotte


iPhone 4, iOS 5.1, Cant click on instill :(
Solved by razmee209 on May 1, 2012 2:13 PM Solved

Base on our IOS description you have the latest update which is 5.1.  

 

See the link on how to backup/updating and restoring http://support.apple.com/kb/HT1414

Reply by razmee209 on May 1, 2012 2:16 PM Helpful

No problem, just make sure you do a backup first, so you don't lose anything.

Reply by razmee209 on May 1, 2012 2:27 PM Helpful

If you have new pics and texts those won't be included in the backup from last month.  I would do another backup of your phone.

 

also if you have a lot of pics its good to import them over to your laptop just as you would a digital camera take a look at the link  http://support.apple.com/kb/HT4083

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