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Help with LaCie eSata Thunderbolt Hub

I have a couple of Icy Dock 4-bay drive enclosures. At the moment one is set up with a JBOD configuration, and the other is set up as two mirrored RAID sets, each 3TB.


The Icy Dock enclosures support both USB and eSATA. When LaCie came out with their eSata/Thunderbolt hub I thought, "Awesome. I'll get one of those babies and connect the drives that way. It will be faster than USB, etc."


So last Friday my LaCie eSata Thunderbolt hub was delivered and I proceeded to hook the two Icy Docks up via eSata. I can't get things to work, though. Both drives, which work just fine over USB, don't even seem to want to appear on my iMac. On the occasions when they do, the iMac only "sees" one of the 4 JBOD drives, for instance...


What am I doing wrong here? Is there something obvious I'm missing? Do the drives need to be formatted in a particular way? Is there a driver my iMac needs to work with them?


Really hoping you can help because I'd love to take full advantage of the eSata speeds...


Thanks in advance!

Posted on May 2, 2012 3:38 AM

Reply
28 replies

Jun 10, 2012 1:26 PM in response to James Bertino

Hi James,


If it were me, I would go to your local Apple store that stocks these and buy a new one returning the old one later. Not every Apple store has them though. Of course if you bought yours from Apple then they will swap you for a good one.


Given my experience, I am not sure they are quite ready for sale yet until they work oout some problems like mine and yours.


Barry

Jun 11, 2012 8:37 AM in response to kieranjw

I'm having problems too with eSATA Hub. I have a two drive RAID0 set with my two LaCie d2 Quadras that I've previously used via FireWire800 to my 2011 MacBook Pro. Other one is older with eSATA 1.5Gbps and the newer v2.1 one is eSATA 3Gbps. They don't mount together to make a usable RAID0 drive with eSATA but they still mount fine with FW800.


So far tried two days to get them to work and I'm not sure what I'm missing. Tried suggestions mentioned in this tread to fix permissions, reset PRAM and SMC and chaning ports for eSATA and Thunderbolt cables but no luck.

Jul 3, 2012 10:19 PM in response to kieranjw

I had no problem with the esata showing up under OS X, but when I reboot to windows 7 I have to plug in the FW800 as the esata devices under windows don't show up.

But! If I leave the FW800 cable in on rebooting to OS X, OS X chooses the FW800 connection over the esata!

Apart from that runs great.

I will post if I find a solution to the esata under bootcamp issue I'm having


cheers Peter

Aug 3, 2012 9:09 AM in response to James Bertino

Been having the same issue as you with the Lacie eSata-Thunderbolt hub and external RAID enclousures.

Plugged in, and never showed up.

Did the reset to PRAM and it helped one to show up, but not the other, and they are the same as one another, (Newer Technology Maximus Raid)

I only have one port via MPB, so not sure how you hard re-set your thunderbolt port?

Are your drives and all still working ok?

Anyone else with ideas?

Thanks!

Oct 19, 2012 4:35 PM in response to kieranjw

I am an IT Specialist at a major university, so troubleshooting is what I do for a living. Having said that, I'm under the impression that there's just something buggy about the firmware in the LaCie thunderbolt eSATA hub. I've tried everything else, resetting SMC, PRAM (not that I should have to!), clean install, repair permissions, etc., etc.The device disconnects drives at will, and it doesn't do a very nice job with video pass through, either.


I have a LaCie eSATA drive connected to it, and whenever my iMac sleeps, it disconnects the drive. Very annoying when you're in the middle of a 2TB Aperture Vault backup that gets corrupted, so now I don't trust the backup and need to start all over again.


Video pass through doesn't seem any better. I like to watch content on my Samsung HDTV through my Sony receiver, but the sound is highly intermittant, and the display wonks out so bad that I have to reset the PRAM/SMC to get it to recognize again.vertised.


Try harder, LaCie. In the mean time, I've paid ~$180 for something that doesn't work as advertised, and they won't even admit there's a problem. I expect better.

Help with LaCie eSata Thunderbolt Hub

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