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I cannot open one URL in Safari or Firefox but it works fine on another computer?

I'm unable to open one URL in either Safari or Firefox but have no problem on my laptop. Tried using another user account but it still won't work.


Read this link posted here: https://discussions.apple.com/thread/2554920?threadID=2554920


Both my sister and I share the same network name and I tried entering the URL with numbers and it still does not work. It's been like this for a week. Any ideas? Also repaired hard drive with Disk Utility.

iMac Intel Core 2 Duo 17 & 27, 1.67GHz with Leo, PowerbookPC G4 512 MB DDR SDRAM, Mac OS X (10.6.7), latest itunes

Posted on May 3, 2012 10:13 PM

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26 replies

May 4, 2012 11:23 AM in response to spiralgirl

Launch the Network Utility application in any of the following ways:


Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)


In the Finder, select Go Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.


If you’re running Mac OS X 10.7 or later, open LaunchPad. Click Utilities, then Network Utility in the page that opens.


Step 1


Select the Lookup tab and enter


www.rlslog.net


in the address field. Press return. Post the output – the text, please, not a screenshot.


Step 2


Select the Ping tab and do the same.

May 4, 2012 12:41 PM in response to Linc Davis

Running 10.6.8


Thank you for the great detailed information, it's always helpful when your not sure about where a certain app is hiding.


Lookup has started…



; <<>> DiG 9.6-ESV-R4-P3 <<>> www.rlslog.net +multiline +nocomments +nocmd +noquestion +nostats +search

;; global options: +cmd

www.rlslog.net. 1177 IN A 194.14.0.170


_____________________________________________________


Ping (set to send only 10 pings)


Ping has started…


PING www.rlslog.net (194.14.0.170): 56 data bytes

64 bytes from 194.14.0.170: icmp_seq=0 ttl=49 time=189.303 ms

64 bytes from 194.14.0.170: icmp_seq=1 ttl=49 time=190.250 ms

64 bytes from 194.14.0.170: icmp_seq=2 ttl=49 time=191.357 ms

64 bytes from 194.14.0.170: icmp_seq=3 ttl=49 time=193.225 ms

64 bytes from 194.14.0.170: icmp_seq=4 ttl=49 time=199.124 ms

64 bytes from 194.14.0.170: icmp_seq=5 ttl=49 time=190.959 ms

64 bytes from 194.14.0.170: icmp_seq=6 ttl=49 time=191.222 ms

64 bytes from 194.14.0.170: icmp_seq=7 ttl=49 time=192.824 ms

64 bytes from 194.14.0.170: icmp_seq=8 ttl=49 time=191.490 ms

64 bytes from 194.14.0.170: icmp_seq=9 ttl=49 time=190.478 ms


--- www.rlslog.net ping statistics ---

10 packets transmitted, 10 packets received, 0.0% packet loss

round-trip min/avg/max/stddev = 189.303/192.023/199.124/2.607 ms

May 4, 2012 1:26 PM in response to spiralgirl

Launch the Terminal application in any of the following ways:


☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)


☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.


☞ If you’re running Mac OS X 10.7 or later, open LaunchPad. Click Utilities, then Terminal in the page that opens.


Drag or copy — do not type — the following line into the Terminal window:


curl -I http://www.rlslog.net


Press return. You should almost instantly get several lines of output below what you entered, the first of which begins with something like this:


HTTP/1.1


If there's no output within ten seconds, consider that a failure. You can then quit Terminal. Post your results.

May 4, 2012 2:03 PM in response to Linc Davis

Exact same network, the other Macbook is in the next room and I can open it fine from there. Checked the network settings and all looks similar. Both using Airport both under the same network name. Under tabs in advanced network same airport tab except the other laptop has a few added ones to it. TCP/IP tab similar except both computers have a unique IPv4 Address, DNS tab Servers are identical, each has it's own WINS tab is the same, 802.1X tab is the same, Proxy tab is identical, Ethernet tab we each have our own Ethernet ID but configure and MTU is the same.

May 4, 2012 4:20 PM in response to spiralgirl

Please read this whole message before doing anything.


This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.


The purpose of this exercise is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login. Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode and log in to the account with the problem. The instructions provided by Apple are as follows:


  • Be sure your Mac is shut down.
  • Press the power button.
  • Immediately after you hear the startup tone, hold the Shift key. The Shift key should be held as soon as possible after the startup tone, but not before the tone.
  • Release the Shift key when you see the gray Apple icon and the progress indicator (looks like a spinning gear).


Note: If FileVault is enabled under Mac OS X 10.7 or later, you can’t boot in safe mode.


Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs.


The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.


Test while in safe mode. Same problem(s)?


After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of the test.

I cannot open one URL in Safari or Firefox but it works fine on another computer?

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