1 2 Previous Next 22 Replies Latest reply: Nov 14, 2013 8:27 AM by Csound1
biddymon Level 1 Level 1 (0 points)

iCloud is now functioning on my MacBook (OS 10.7 Lion), iPhone, but not the iMac (OS 10.6.8 Snow Leopard).

 

I converted from MobileMe.  Incoming mail functions with iCloud on the iMac, but I am not able to connect to Outgoing and therefore unable to send outgoing Mail from this computer.

 

The Mail Connection Doctor in Mail Preferences indicates that I am connected to an outgoing SMTP account in Mail.

 

I manually added smtp.iCloud.com.(name). but to no avail.

 

So therefore two questions that may resolve this issue:

     (1) what is the correct smtp address for iCloud?

     (2) does the iCloud server support SSL?  Please note that I have no idea of what SSL is, but the Mail Connection Doctor advised that I check this out.

 

Any thoughts, ideas or suggestions would be greatly appreciated.


iMac, Mac OS X (10.6)
  • 1. Re: Outgoing SMTP for iCloud?
    Csound1 Level 8 Level 8 (35,455 points)

    biddymon wrote:

     

    iCloud is now functioning on my MacBook (OS 10.7 Lion), iPhone, but not the iMac (OS 10.6.8 Snow Leopard).

     

    I converted from MobileMe.  Incoming mail functions with iCloud on the iMac, but I am not able to connect to Outgoing and therefore unable to send outgoing Mail from this computer.

     

    The Mail Connection Doctor in Mail Preferences indicates that I am connected to an outgoing SMTP account in Mail.

     

    I manually added smtp.iCloud.com.(name). but to no avail.

     

    So therefore two questions that may resolve this issue:

         (1) what is the correct smtp address for iCloud?

         (2) does the iCloud server support SSL?  Please note that I have no idea of what SSL is, but the Mail Connection Doctor advised that I check this out.

     

    Any thoughts, ideas or suggestions would be greatly appreciated.

    No avail because that is the wrong address, use these settings.

     

    icloud imap.png

  • 2. Re: Outgoing SMTP for iCloud?
    subrosacreative Level 1 Level 1 (0 points)

    i have the exact same problem and have not found any help. i'm bookmarking you. when i do, i'll let you know.

    R

  • 3. Re: Outgoing SMTP for iCloud?
    biddymon Level 1 Level 1 (0 points)

    I input outgoing as:   smpt.me.com.(my email name) and then check use SSL in Advanced area of Mail Preferences.   It seems to working fine now.

  • 4. Re: Outgoing SMTP for iCloud?
    Csound1 Level 8 Level 8 (35,455 points)

    biddymon wrote:

     

    I input outgoing as:   smpt.me.com.(my email name) and then check use SSL in Advanced area of Mail Preferences.   It seems to working fine now.

     

    Those are the wrong credentials, even though they work now they will stop working. I posted the correct iCloud settings already but as you won't believe that here is a link to Apples page with the correct settings.

  • 5. Re: Outgoing SMTP for iCloud?
    biddymon Level 1 Level 1 (0 points)

    You may be right, but I did input the "right" settings and was not able to send mail out.

  • 6. Re: Outgoing SMTP for iCloud?
    Csound1 Level 8 Level 8 (35,455 points)

    Then you need to make your password compliant with iCloud

     

    8 character minimum including at least 1 number, 1 uppercase letter and 1 lower case letter, no special characters.

  • 7. Re: Outgoing SMTP for iCloud?
    biddymon Level 1 Level 1 (0 points)

    I appreciate your answers, but (1) I manually input the data per the above information, (2) input my iCloud compliant password and still cannot connect for outgoing Mail.  Connection Doctor indicates that the identity is offline, but that does not make sense.

     

    This iCloud transition sure is fun.

  • 8. Re: Outgoing SMTP for iCloud?
    Csound1 Level 8 Level 8 (35,455 points)

    Can you sign in at www.icloud.com?

     

    And tell us Exactly what the error message is, an indication is insufficient

  • 9. Re: Outgoing SMTP for iCloud?
    biddymon Level 1 Level 1 (0 points)

    Yes I can sign in at iCloud on the Internet and Mail works perfectly on my MacBook, which has OS 10.7 Lion.  I believe that the isse may be in "Description" in the Advanced menu of the Mail Preferences on the iMac.

     

    Should the Description be "iCould" or "Mail" or "My Identity'??  I somehow believe that such is preventing me from going online.

     

    I have no idea what happened, but it started working after I rebooted the iMac.

     

    I would appreciate your advice however, on the "Description" issue.

     

    Also, the "IMAP Path Prefix" issue.  What should this be?

     

    Thank you very much for your assistance, which I appreciated very much.

  • 10. Re: Outgoing SMTP for iCloud?
    Csound1 Level 8 Level 8 (35,455 points)

    Description is not on the Advanced tab, it is on the Account Information tab, and it is just a description, you can type anything you want in it and no change will result, except for the name.

     

    Screen Shot 2012-05-05 at 4.09.02 PM.png

  • 11. Re: Outgoing SMTP for iCloud?
    biddymon Level 1 Level 1 (0 points)

    Thanks again Csound.  I appreciate your assistance.

  • 12. Re: Outgoing SMTP for iCloud?
    Csound1 Level 8 Level 8 (35,455 points)

    You are welcome.

  • 13. Re: Outgoing SMTP for iCloud?
    cat5557 Level 1 Level 1 (30 points)

    HI,

     

    I'm in a bit of a mess as well I'm afraid and would appreciate any guidance.

     

    I am on IOS 5 on the iphone and Lion on my Mac.Have just moved from Mobile Me to iCloud which is all fine except the mail on the Mac doesn't work anymore ( in or out). Keeps asking for my password.

     

    I noticed you said the password must be iCloud compliant which it wasn't. Have tried changing this in Mail>preferences>password but nothing has changed. I don't understand how the phone mail app is working fine  using the non compliant password??

     

    When I look in Mail preferences (on my Mac) the incomming mail server is greyed out and has a 3 digit alpha numeric prefix to 'imap.mail.me.com. Is this correct? If not, how can I correct it as it's non modifiable.

     

    My outgoing server (SMTP) is using Mobile Me (icloud) in the drop down which I presume it defaulted to when I made the switch.

     

    Many thanks inadvance

     

    Update. when I send mail to myself from icloud on the web from my mac I get a delivery has failed notification: Reason: unknown or illegal alias

  • 14. Re: Outgoing SMTP for iCloud?
    biddymon Level 1 Level 1 (0 points)

    You need to change your Apple ID password at Apple rather than in Mail preferences.  Then you change your Mail password to be consistent with your Apple ID.

     

    Apple compliant is 8 minimum characters, at least 1 upper case and at least 1 number.

     

    My experience was that the modification of the Apple ID did not synchronize immediately.  In fact, my iPhone did not recognize the new ID until the morning after it was input.

     

    I hope that helps a little.

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