Apple Event: May 7th at 7 am PT
I have a problem with my new 13" macbook air.
Randomly the screen gets grey and a sign prompts me to restart.
What is wrong?
MacBook Air, Mac OS X (10.7.3)
Did you remove the zte kext's in /System/Library/Extensions because you last kextstat didn't show them?
So many additons I still don't know where to start.
See if you can boot in safe mode without any problems. Thus suppresses all the stuff you added.
The zte stuff disappeared when I am not using the modem.
As the kernel panic just comes now and then I wonder how I will know if if it is better when starting in safemode.
I have not found a pattern when the panic strikes.
I don't know what to tell you. You got a crap load of stuff added to your system mostly all possible suspects at this point.
Basically you need to narrow down the suspects. And short of removing them one by one, which you may have to do, you try to eliminate whole groups of suspects initially.
The idea of a safe boot was to eliminate everything. Since you can't do that then try to eliminate all the login items (RadMouseHelper, SpamSieve, etc.) by using another account.
Of the global suspects you have the following:
that zte stuff
com.brother.LOGINserver.plist (whatever software that is for)
HWNetMgr
HWPortDetect
StartOuc
wpa_supplicant_srv
If these things have uninstallers I recommend you use them. Otherwise you will need to go into the LaucnhAgents, LaunchDaemons, StartupItems and drivers and start manually removing this stuff.
Or just bit the bullet and do a clean reinstall.
Or you are still under applecare, let them deal with it, although my guess is they will simply reinstall too.
Hi again. Had problems with my Apple ID, but now I am on again.
This is the report that shows when Kernel Panic appears. Maybe it can help to solve the mystery.
Interval Since Last Panic Report:
106628 sec
Panics Since Last Report: 1
Anonymous UUID: 0E711475-C515-47AD-BEA6-089A3364F945
Sat Jun
9 14:07:10 2012
panic(cpu 2 caller 0xffffff80002c473a): Kernel trap at 0xffffff7f80830887, type 14=page fault, registers:
CR0: 0x000000008001003b, CR2: 0x0000000000000000, CR3: 0x0000000000100000, CR4: 0x00000000000606e0
RAX: 0x0000000000000000, RBX: 0xffffff801c6b8900, RCX: 0x0000000001510000, RDX: 0xffffff801c6b8908
RSP: 0xffffff807ed83d50, RBP: 0xffffff807ed83d70, RSI: 0x0000000000000001, RDI: 0x0000000000000000
R8:
0x0000000000000000, R9:
0x0000000000000000, R10: 0x0000000000000000, R11: 0xffffff80002da800
R12: 0x0000000000000001, R13: 0xffffff800ec9d000, R14: 0xffffff800ec9d000, R15: 0xffffff7f80833130
RFL: 0x0000000000010286, RIP: 0xffffff7f80830887, CS:
0x0000000000000008, SS:
0x0000000000000010
CR2: 0x0000000000000000, Error code: 0x0000000000000000, Faulting CPU: 0x2
Backtrace (CPU 2), Frame : Return Address
0xffffff807ed83a00 : 0xffffff8000220792
0xffffff807ed83a80 : 0xffffff80002c473a
0xffffff807ed83c30 : 0xffffff80002da0cd
0xffffff807ed83c50 : 0xffffff7f80830887
0xffffff807ed83d70 : 0xffffff7f8082170a
0xffffff807ed83db0 : 0xffffff7f80896692
0xffffff807ed83df0 : 0xffffff7f80896c26
0xffffff807ed83e00 : 0xffffff7f80891817
0xffffff807ed83e30 : 0xffffff7f80892aa3
0xffffff807ed83e60 : 0xffffff7f8087cef5
0xffffff807ed83eb0 : 0xffffff7f80870d78
0xffffff807ed83ee0 : 0xffffff7f80870d08
0xffffff807ed83ef0 : 0xffffff7f8087fd1f
0xffffff807ed83f30 : 0xffffff7f808a4e41
0xffffff807ed83f50 : 0xffffff7f808a517f
0xffffff807ed83f70 : 0xffffff7f808a5128
0xffffff807ed83f90 : 0xffffff7f808a4f1a
0xffffff807ed83fb0 : 0xffffff8000820057
Kernel Extensions in backtrace:
com.apple.iokit.IOBluetoothFamily(4.0.5f11)[49E0FFC8-BBE6-3C2C-9452-1518CB2FC2CE ]@0xffffff7f8086f000->0xffffff7f808e5fff
com.apple.driver.IOBluetoothHIDDriver(4.0.5f11)[E0B4C9D7-BCBB-390A-8764-849CEF0E A41B]@0xffffff7f8081b000->0xffffff7f8082cfff
dependency: com.apple.iokit.IOHIDFamily(1.7.1)[D78939C1-7812-3ABF-93E5-1281B95E9129]@0xffff ff7f808f2000
dependency: com.apple.iokit.IOBluetoothFamily(4.0.5f11)[49E0FFC8-BBE6-3C2C-9452-1518CB2FC2C E]@0xffffff7f8086f000
com.radtech.radmouse(1.1)[F59A9F7F-FBBB-102C-4C8C-1F30F6715B6E]@0xffffff7f8082d0 00->0xffffff7f80836fff
dependency: com.apple.iokit.IOBluetoothFamily(4.0.5f11)[49E0FFC8-BBE6-3C2C-9452-1518CB2FC2C E]@0xffffff7f8086f000
dependency: com.apple.iokit.IOUSBFamily(4.5.8)[16711C62-9F0F-30C8-A20E-9D2BA8E3C012]@0xffff ff7f80786000
dependency: com.apple.iokit.IOHIDFamily(1.7.1)[D78939C1-7812-3ABF-93E5-1281B95E9129]@0xffff ff7f808f2000
dependency: com.apple.driver.IOBluetoothHIDDriver(4.0.5f11)[E0B4C9D7-BCBB-390A-8764-849CEF0 EA41B]@0xffffff7f8081b000
BSD process name corresponding to current thread: kernel_task
Mac OS version:
11E53
Kernel version:
Darwin Kernel Version 11.4.0: Mon Apr
9 19:32:15 PDT 2012; root:xnu-1699.26.8~1/RELEASE_X86_64
Kernel UUID: A8ED611D-FB0F-3729-8392-E7A32C5E7D74
System model name: MacBookAir4,2 (Mac-742912EFDBEE19B3)
System uptime in nanoseconds: 115064871650705
last loaded kext at 115063656529188: com.radtech.radmouse
1.1.0 (addr 0xffffff7f8082d000, size 40960)
last unloaded kext at 114760740457750: com.apple.driver.IOBluetoothHIDDriver 4.0.5f11 (addr 0xffffff7f8081b000, size 73728)
loaded kexts:
com.radtech.radmouse
1.1.0
com.zte.LTEdriver.cdc_ecm_qmi 1.0.1
com.zte.LTEdriver.cdc_usb_bus 1.0.1
com.ZTE.driver.ZTELTEUSBCDCACMData 1.3.1
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.driver.AppleHDA 2.2.0f3
com.apple.driver.AppleMikeyDriver 2.2.0f3
com.apple.driver.AudioAUUC 1.59
com.apple.driver.ApplePlatformEnabler 2.0.5d2
com.apple.driver.AGPM 100.12.42
com.apple.driver.AppleUpstreamUserClient 3.5.9
com.apple.driver.AppleMCCSControl 1.0.26
com.apple.driver.AppleSMCPDRC 5.0.0d0
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.driver.AppleSMCLMU 2.0.1d2
com.apple.iokit.IOBluetoothSerialManager 4.0.5f11
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AudioIPCDriver 1.2.2
com.apple.driver.ACPI_SMC_PlatformPlugin 5.0.0d0
com.apple.driver.AppleLPC 1.5.8
com.apple.driver.AppleBacklight 170.1.9
com.apple.driver.AppleIntelHD3000Graphics 7.1.8
com.apple.driver.BroadcomUSBBluetoothHCIController 4.0.5f11
com.apple.driver.AppleUSBTCButtons 225.2
com.apple.driver.AppleUSBTCKeyboard 225.2
com.apple.driver.AppleUSBCardReader 3.0.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 33
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.0.3
com.apple.driver.AirPort.Brcm4331
530.4.20
com.apple.driver.AppleUSBHub 4.5.0
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleEFINVRAM1.5.0
com.apple.driver.AppleAHCIPort 2.3.0
com.apple.driver.AppleUSBEHCI 4.5.8
com.apple.driver.AppleACPIButtons 1.5
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleHPET 1.6
com.apple.driver.AppleSMBIOS 1.8
com.apple.driver.AppleACPIEC 1.5
com.apple.driver.AppleAPIC 1.5
com.apple.driver.AppleIntelCPUPowerManagementClient 193.0.0
com.apple.nke.applicationfirewall 3.2.30
com.apple.security.quarantine 1.3
com.apple.driver.AppleIntelCPUPowerManagement 193.0.0
com.apple.driver.IOBluetoothHIDDriver 4.0.5f11
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.2.0
com.apple.iokit.IOBDStorageFamily1.6
com.apple.iokit.IODVDStorageFamily 1.7
com.apple.iokit.IOCDStorageFamily 1.7
com.apple.kext.triggers1.0
com.apple.driver.DspFuncLib 2.2.0f3
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.iokit.IOSurface 80.0.2
com.apple.iokit.IOSerialFamily 10.0.5
com.apple.driver.AppleHDAController 2.2.0f3
com.apple.iokit.IOHDAFamily 2.2.0f3
com.apple.iokit.IOAudioFamily 1.8.6fc17
com.apple.kext.OSvKernDSPLib 1.3
com.apple.driver.ApplePolicyControl 3.0.16
com.apple.driver.AppleSMC 3.1.3d8
com.apple.driver.IOPlatformPluginLegacy 5.0.0d0
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.driver.IOPlatformPluginFamily 5.1.0d17
com.apple.driver.AppleGraphicsControl 3.0.16
com.apple.driver.AppleBacklightExpert 1.0.3
com.apple.iokit.IONDRVSupport 2.3.2
com.apple.driver.AppleIntelSNBGraphicsFB 7.1.8
com.apple.iokit.IOGraphicsFamily 2.3.2
com.apple.driver.AppleUSBBluetoothHCIController 4.0.5f11
com.apple.iokit.IOBluetoothFamily 4.0.5f11
com.apple.driver.AppleThunderboltDPInAdapter 1.8.2
com.apple.driver.AppleThunderboltDPAdapterFamily 1.8.2
com.apple.driver.AppleThunderboltPCIDownAdapter 1.2.4
com.apple.driver.AppleUSBMultitouch 227.1
com.apple.iokit.IOUSBHIDDriver 4.4.5
com.apple.iokit.IOSCSIBlockCommandsDevice 3.2.0
com.apple.iokit.IOUSBMassStorageClass 3.0.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.2.0
com.apple.driver.AppleUSBMergeNub 4.5.3
com.apple.driver.AppleUSBComposite 4.5.8
com.apple.driver.AppleThunderboltNHI 1.5.5
com.apple.iokit.IOThunderboltFamily 2.0.0
com.apple.iokit.IO80211Family 420.3
com.apple.iokit.IONetworkingFamily 2.1
com.apple.iokit.IOUSBUserClient 4.5.8
com.apple.iokit.IOAHCIFamily 2.0.8
com.apple.iokit.IOUSBFamily 4.5.8
com.apple.driver.AppleEFIRuntime
1.5.0
com.apple.iokit.IOHIDFamily 1.7.1
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 177.5
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 331.6
com.apple.iokit.IOStorageFamily 1.7.1
com.apple.driver.AppleKeyStore 28.18
com.apple.driver.AppleACPIPlatform 1.5
com.apple.iokit.IOPCIFamily 2.6.8
com.apple.iokit.IOACPIFamily 1.4
Model: MacBookAir4,2, BootROM MBA41.0077.B0F, 2 processors, Intel Core i7, 1.8 GHz, 4 GB, SMC 1.73f63
Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 384 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54333235533642465238432D48392020
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54333235533642465238432D48392020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xE9), Broadcom BCM43xx 1.0 (5.106.198.4.20)
Bluetooth: Version 4.0.5f11, 2 service, 18 devices, 1 incoming serial ports
Serial ATA Device: APPLE SSD SM256C, 251 GB
USB Device: FaceTime Camera (Built-in), apple_vendor_id, 0x850a, 0xfa200000 / 3
USB Device: hub_device, 0x0424
(SMSC), 0x2513, 0xfa100000 / 2
USB Device: ZTE LTE Technologies MSM, 0x19d2, 0x0167, 0xfa130000 / 6
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x024d, 0xfa120000 / 5
USB Device: BRCM20702 Hub, 0x0a5c
(Broadcom Corp.), 0x4500, 0xfa110000 / 4
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x821f, 0xfa113000 / 9
USB Device: hub_device, 0x0424
(SMSC), 0x2513, 0xfd100000 / 2
USB Device: USB2.0 Hub, 0x05e3
(Genesys Logic, Inc.), 0x0608, 0xfd120000 / 4
USB Device: FreeAgent GoFlex, 0x0bc2
(Seagate LLC), 0x5021, 0xfd124000 / 6
USB Device: composite_device, 0x04f9
(Brother International Corporation), 0x0180, 0xfd122000 / 5
USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8404, 0xfd110000 / 3
So the only third party drivers left running are:
com.radtech.radmouse 1.1.0
com.zte.LTEdriver.cdc_ecm_qmi 1.0.1
com.zte.LTEdriver.cdc_usb_bus 1.0.1
com.ZTE.driver.ZTELTEUSBCDCACMData
I still don't know. Try booting from your recovery partition and running Disk Utility to repair/verify your drives (not repair permisions). Also run Apple Hardware Test.
Try with the 1.2.0 radmouse driver from RadTech.
I was having a memory leak and panics with Bluetooth in the stack trace until the 1.2.0 driver came out.
sign asking for restart
