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Permissions are driving me CRAZY.

This is driving me CRAZY. For my job I have to open a number of images. Sometimes while I have an image open I will randomly get a prompt that says "The document "_" could not be autosaved." This is when I know the trouble is about to start. After I get this message, if I close the image and try and reopen it, or if I try and open any other image I get the message "The file “_” couldn’t be opened because you don’t have permission to view it." and I can't open anything! I have tried repairing permissions, using 'get info' to unlock the files. The only thing that works is if I restart my computer, which means that I must restart my computer every time I want to open an image. This is about 20 times a day and is ridiculous. I would really appreciate some help from someone. Thank you.

iMac, Mac OS X (10.7.3)

Posted on May 9, 2012 7:01 PM

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22 replies

Feb 14, 2014 1:03 PM in response to Podda

I have had this problem for some time. Repairing Premissions only fixes it for a short time then you need to do it again. I also tried repairing permissions on a deeper evel of the disk. This hit me big time while trying to do a long render in Final Cut Pro which would stop just before a few hours of work ended, Turns out this was also a Permissions problem and seemed related. That ws a major liability.

I triued fixing this with by reinstalling the OS and that semed to work for a while but it just started again. Apple suggested signing in as a new user but then all my files and settings are gone, and it could take a few weeks for the problem to re-appear anyway.


Apple - where is your support or do you only care about iPhones. iPads and iTunes these days?

Jun 17, 2014 10:28 PM in response to lindswah007

I have been researching my family tree and saved literally hundreds of records from Scotlandspeople.com so that I could work on them when I had more time. Some I have had no problem with viewing and printing but recently I have been working on a large batch that I can't view or print. I get the message "The file “.....” couldn’t be opened because you don’t have permission to view it."

When I "Get Info" the permissions section seems ok (Read and Write). Some records are .tif and some .jpg but even when I compare the "good" ones with the "bad" ones they all seem to have the same info.

Having read all of the above the easiest (for a technophobe like me) sounded like the 4-step solution

Go to disk utility

Choose check permissions

Choose repair permissions

Restart computer

Hmmm. After checking out how to find disc utility - ! - I find there isn't an option for checking permissions. Please can someone make this fool-proof for me. It is driving me crazy.


PS when I go to the Scotlandspeople website to download the same "bad" images again via the previous searches button, I still get the same message about not having permissions. Any new names I haven't previously saved and I need to download work perfectly.

I hope this isn't too confusing...

Nov 15, 2015 12:16 PM in response to lindswah007

For years, I've opened all of my images in preview. Suddenly, for no apparent reason yesterday, Preview will open nothing - The file “” couldn’t be opened because you don’t have permission to view it. When I check get Info, I have permission, but the app doesn't open the file (it doesn't matter if it's a jpg, png, pdf, whatever. When added to the peculiarities of Apple Mail - can't connect with SMTP servers its been using for years, I've drawn the obvious conclusion - Apple just makes buggy software and refuses to put for the effort to fix it or even acknowledge it. I used to be an Apple evangelist.

Permissions are driving me CRAZY.

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