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10.7.4 Issues with sharing Internet Connection

pre 10.7.4, i shared my ethernet connection over Wi Fi, without issues.

since the update i am having a few problems. anyone else experienced this?


I have tried re setting the settings for internet conection on both my tablet and my imac...


the imac is connected to the intenet fine.


any suggestions?

iMac, Mac OS X (10.7)

Posted on May 10, 2012 5:03 AM

Reply
247 replies

May 11, 2012 5:57 AM in response to itwasntme187

itwasntme its not an isolated problem to your mac, there is no way. Sorry that it took you 70 mins of going through that. its a pain alright. I was going through the same boring tests with an uninspired 'senior advisor' when he stopped and said 'oh wait there is a lot of information coming through from the engineering team, hold on'. he then cam back in a few minutes to take my number and my email, blah blah blah and that i should expect an update within four days, if not quicker.


I would imagine that there will be an update before the weekend is out. It seems a poorly programmed update to be honest; rushed, as some people have pointed out. I wonder if anyone knows how to shout like Steve Jobs did.


If not, well expect this sort of stuff to be par of the course with Apple, in the future.

May 11, 2012 6:01 AM in response to umma08

umma, I am no fan boi. I'm just giving you the facts. Since Apple is now admitting there is an issue that needs resolving that is not to do with DNS directly, I can't deny that, since I wasn't there on the conversation. Let's hope for your case that you understood them correctly. By the same token please take away your bigotry of Mac users. We aren't all enamored of Apple's products, and you can't assume that we all are when we sound like we come to Apple's defense. A lot of us are professionals who work based on a true and proven scientific method eliminating computer problems one by one making sure the problem is not between the keyboard and chair. Until you can prove beyond a reasonable doubt something is fact, we can't just assume that it is because we have seen it only happen on a few machines.

May 11, 2012 7:18 AM in response to umma08

Brody,

yes i know how troubleshooting works and how networking is not a walk in the park... you shouldnt just assume that we do not know this!

I am a network manager at a large University in London, working with Macs and PCs all day long. your replys are in no way helpful and actually very patronising!


if you have a resolution or an update then im happy to read it, but your silly comments on "between the keyboard and chair" and "Networking is a touchy issue" is just a load of bollocks!


Umma, ok so its good that Apple have now realised a fault and are looking into resolving it. I'm glad its just my work Mac that is affected right now as im not in for the weekend, but i guess we will find out for sure the update on Monday.

May 13, 2012 12:08 PM in response to umma08

Same issue here. Everything working fine on 10.7.3 until this morning when the OS 10.7.4 update came through. Now no shared internet connection or file sharing between computers - or at best, extremely slow and intermittent, then it stops entirely after a short while. It's odd that it sort-of works sometimes, I don't think its a settings issue. I went through everything and checked anyway, everything seems normal excpt that it doesn't work!

May 13, 2012 6:52 PM in response to a brody

Hi all. Watching along to see if Apple comes back with any solution to this. Can't help but love how quick these support threads become flame wars...pity. Would otherwise be a very efficient way to announce a bug and work collectively on issues. That said, brody, unless I've misunderstood the issue (and I have run into this bug first-hand I might add), there is no router per-se involved. The Mac on which the internet sharing is activated stopped successfully sharing the internet connection after the 10.7.4 (or security) update was applied. In the most basic formation, a host computer shares the internet connection for other devices to attach over WiFi. I subscribe to your method of stepping through potential fixes one-by-one to get to a solution. Looking through the thread, it would appear that those steps have been taken and the ball is squarely in Apple's court.


Looking forward to a solution!! My data allowance is taking a hammering in order to keep my laptop online in the office... Thanks to umma08 especially for dealing with Apple.

May 14, 2012 2:54 PM in response to umma08

It's a ****** if you do, ****** if you don't situation. There were fixes in there that are advisable, but when a patch breaks something, it's counterproductive (for those affected). The symptoms I'm experiencing are exactly the same as yours though. I saw the update appear in my list for the laptop yesterday too, and even though I don't intend to use internet sharing from that particular machine, I've not yet run the update...

May 15, 2012 6:45 AM in response to andy_may

no, thanks.


i would rather wait for Apple to fix the issue, as it seems they have caused it.


As an update, i received this email from Apple support today...


Robin,

They got back to me earlier this morning and have asked me to collect some more information.

It will include sending you an application to install which will collect all the network and diagnostic data from 3 of the macs. I realise you are at a University, will this interfere with your security/data protection policy?


Sincerely,
Kieran
Apple


i guess this means that they wont be fixing the issue any time within the next day or two, as i have yet to get an email back regarding the things that i must install....:-(


<Edited by Host>

May 15, 2012 6:46 AM in response to umma08

Thats the same thing i got from them:



Thanks for contacting AppleCare.

Attached to this email is the Capture Data application that we will need to run on your system to try and resolve your current technical query.

Attach outcome of Capture Data application to an email and reply to above email address.

Sincerely,

Steven


As i am too in a Uni i cant really send data that i cannot review before sending back


<Edited by Host>

May 15, 2012 2:55 PM in response to umma08

I am also having this problem: 10.7.4 update killed by Internet Sharing.


Internet Sharing is crucial to me and those that live with me. That's 5 devices taken out of action as a result (2 iPhones, 1 iMac, 1 AppleTv, 1 MacBook Air) of this update.


Please let me know how I can help pressure Apple to fix this quickly, I'm brand n00bian. They should certainly make it easier to restore a previous version of an operating system for those who don't Time Machine their whole machines.

May 15, 2012 3:07 PM in response to Arrell_ODee

Arrell


is you have support still on any of your machines, i would say that you should contact apple, telling them of your problems. The more people that do this, the faster it will get resolved. I was told four days at max, and it has now passed four days (perhaps he meant working days!). I will have to email the support guy again tomorrow, and see if there has been any resolution. It is starting to get frustrating now :-(

10.7.4 Issues with sharing Internet Connection

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