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imac only has 2 resolutions

My wife's Mac changed resolutions - possibly as a result of running a full-screen game. She says it has happened before. I told her to reboot and let me know if that helped.


It didn't, so I went to settings to change its resolution, seeing only 2 options, 1920 x 1200 or 960 x 600.


I told her tonight to turn her computer all the way off, meanwhile I would see what I could find out.


What should I look at to trace down her problem?

24, Mac OS X (10.7), Home workgroup

Posted on May 10, 2012 7:05 PM

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Posted on May 10, 2012 7:10 PM

Try clicking Detect Displays in the Displays preferences. If that has no effect then try a smc and pram reset.

112 replies

Jun 10, 2012 6:32 AM in response to JazzmanJohn

First you need to click or double click on the file you downloaded because it is a compressed. After doing so you should end up with a folder called "ScreenUtil"


Then:


1) Goto Spotlight in upper right, and type the word Terminal

2) Spotlight should find it, and now you click it.


Do we have a Terminal WIndow open now? Yes, then:


Type the following:


cd ~/Desktop/ScreenUtil

./scrutil h


Are we there?

Jun 10, 2012 8:55 AM in response to DaveOrz

For the Love of Pete, I thought I was just SECONDS away from finding out if this would work around 5:30 this mourning, then "poof" everyone disappeared.


I just tried this and it worked, I have !! NO IDEA !! what is going on. I'm going to post it below, and test myself after I submit.


Right click to download:

http://www.mowlem-enterprises.co.uk/ScreenUtil_v1.0.zip


Message was edited by: DaveOrz **** THAT WORKS ****

Jun 10, 2012 1:35 PM in response to JazzmanJohn

A known starting point is a novel idea.


I guess Step One is determine if you downloaded the correct file. It is very probably you downloaded the link to the file, and not the file itself. Mimic my settings shown below for the Desktop "Show View Options" (right click anywhere on the Desktop to bring up the menu), and what size are the file or files you downloaded?


This is what I was hoping you had, and what we are striving for:


(Once we get here, we are all but done....)


User uploaded file

Jun 10, 2012 2:11 PM in response to JazzmanJohn

Well, that a good thing. Can you open that folder and take a screen capture so I can see its contents?


Press Command-Shift and the 4 key at same time, your cursor will turn into a bullseye and you can select an area on the screen by right clicking and dragging the area with the mouse. As soon as you let go of the right click, a snap shot will take a picture and place it on your desktop.

imac only has 2 resolutions

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