Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Level 1

0 points

My Computer crashed so I have had to download iTunes all over again. The problem is now I can't sync my Apps to my iTunes. It doesn't let me arrange them or anything when plugging my iPad in. The screen is greylike and won't let me select anything

Hi Guys,

My computer crashed and I lost everything. I got a new one and downloaded itunes all over again. When I plug my ipad in even after authorising my computer it will still not let me edit anything on the ipad. The screen is grey like on the ipad section and i cant select an app or anything. I have transfered purchase apps but all it does is take movies and tv shows accross. It wont transfer the apps into itunes. Please help

iPad, iOS 5.1.1

Posted on May 11, 2012 5:55 AM

21 replies

Iceman46 Author

Level 1

0 points

May 14, 2012 6:37 AM in response to Demo

Where do I find the settings tab?

Demo

Level 10

166,500 points

May 14, 2012 6:42 AM in response to Iceman46

On your iPad go to Settings>General>Restrictions. If you DO have restrictions turned on, it is possible that downloading, installing, syncing apps can be turned off as well.

Iceman46 Author

Level 1

0 points

May 14, 2012 6:48 AM in response to Demo

Yup Restrictions were off

Demo

Level 10

166,500 points

May 14, 2012 7:05 AM in response to Iceman46

I'm sorry Iceman46, I thought that might have been it and I didn't see us covering that issue. I wish I had more, but if anything else comes to mind I will post back.

I wish someone else would jump in with some words of wisdom ....

Iceman46 Author

Level 1

0 points

May 14, 2012 7:10 AM in response to Demo

No problem thanks for the help. Think Im gonna go ahead and sync it and redownload the apps from the appstore.

Demo

Level 10

166,500 points

May 14, 2012 7:21 AM in response to Iceman46

OK. Let me know how it all goes for you. Good luck!!!

My Computer crashed so I have had to download iTunes all over again. The problem is now I can't sync my Apps to my iTunes. It doesn't let me arrange them or anything when plugging my iPad in. The screen is greylike and won't let me select anything