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Level 1

0 points

lost EFI boot paseord

hi.

when i update mac os 10.7.3 to 10.7.4 with internet , i stop download and turnof my macbook.

and when The next day I was turnon my mabook, After entering the password ُ startup, Few moments later mark apple goes. Instead it a circle appears that the middle of it a line.I tried to get into the environment Safe mood, but i cant.Then I tried to get into EFI environment. But since it was published some have password protection.
I published some of my work does not accept any password. Maybe I did not keep the password correctly. i backup my password with my Email or maybe apple id , but by me - but I do not know how can I find the EFI password. Now how do I solve this problem?
Meanwhile I'm living in Iran and here there is no authorized Apple reseller.
I hope I can help in solving this problem.

thank you

Navid

MacBook Pro, Mac OS X (10.7.3)

Posted on May 12, 2012 12:48 AM

25 replies

Shootist007

Level 6

16,703 points

May 28, 2012 4:43 AM in response to Navid.c

Navid.c wrote:

I'm sorry thatIboughtmyAppleproducts.

Thatforanyvalueof the company'scustomers.

AndthistimetheApplewarrantyandonlinesupport.

Sorry!

What I would like to know is how anyone can forget their password? Especially the Boot EFI password.

Seems like something isn't right.

Navid.c Author

Level 1

0 points

May 29, 2012 11:21 AM in response to Shootist007

What I would like to know is how anyone can forget their password? Especially the Boot EFI password.

Seems like something isn't right.

Hereisan interesting-10%chancethat I'llforgetyourpassword.

90%have notforgottenmypassword-the devicedoes not accept!

Navid.c Author

Level 1

0 points

May 29, 2012 11:29 AM in response to Ralph Landry1

Navid,

As I said at the outset, the EFI password reset is best handled by Apple. Contact Apple, explain your situation, and try to work with them to resolve this problem. Then, as X---X said, it you set a new EFI password, write it down some where that it will not get lost.

Start with: http://www.apple.com/contact customer support, and explain your problem, location and ask what you can do to get help.

My friend-the problemishere:

I'm livinginIran-soAppledoes notcall me.(PhoneIran-Appleis notacceptable)

My Englishis notadvanced-as well asIranian-registeredwithmynotebook-soApplein any way-do notcall me.

Iat leastlike theother companieshadonline chatoremailaddress.

The result:aboutamonthofthis notebookisprettyexpensive-Ican notusein any way.

Asafewayto contactApple

Navid.c Author

Level 1

0 points

Jun 15, 2012 2:47 AM in response to Navid.c

Friends - it is possible that one of you - each of you is possible.

Call Apple and tell them of my situation. Perhaps the solution offered?

Thank you

Jun 29, 2012 1:29 PM in response to Navid.c

I hate to be the curmudgeon, everyone wants to help. That said, Apple has explicit rules regarding Iran (long standing trade embargo; this includes use of the software in restricted regions):

http://store.apple.com/Catalog/US/Images/MacOSX.htm

8. Export Law Assurances.
You may not use or otherwise export or reexport the Apple Software except as authorized by United States law and the laws of the jurisdiction in which the Apple Software was obtained. In particular, but without limitation, the Apple Software may not be exported or re-exported (a) into (or to a national or resident of) any U.S. embargoed countries (currently Cuba, Iran, Iraq, Libya, North Korea, Sudan, and Syria) or (b) to anyone on the U.S. Treasury Department’s list of Specially Designated Nationals or the U.S. Department of Commerce Denied Person’s List or Entity List. By using the Apple Software, you represent and warrant that you are not located in, under control of, or a national or resident of any such country or on any such list.

Another note, you mentioned:

there is Apple's representative in Iran

To be clear, Apple has no official presence in Iran.

Would still like to help, but wanted to set expectation since we're treading in a very delicate area...

Don

Jun 29, 2012 3:35 PM in response to Shootist007

Sanctions against Iran = you should not even have an Apple computer.

Sounds like the Apple computer is stolen.

Jun 30, 2012 10:05 AM in response to don montalvo

Apple - HP and ...

Eye of the hot market for netbooks could never take on Iran?

With all due - reach their products to Iran!

How? Through offices in Canada - Sweden!

Also - mr.don montalvo:

How to talk to a person's character is revealed!

I love the Mac - almost double the cost of buying an Apple notebook - should come as a thief???

Sep 25, 2013 4:03 PM in response to Navid.c

The above solution only works in macbook before 2010. So it wont work for you.

Sep 25, 2013 4:12 PM in response to don montalvo

By the way, He cant buy it in Iran, but can buy it everywhere else in this world.

So even if that supposed embargo still remains, the fact is that it wont give you the right to assume someone is a robber. Be polite, and stop acusing people.

I hope that you realize how unfair your comment was, or , maybe just dumb .

Jan 9, 2014 2:02 AM in response to don montalvo

Well it's almost a long time after your comment. But FYI apple products are very easy to buy in Iran and all the stores are full of new products! That's right there is no official apple retailer in Iran, but I assume the goods are exported from dubai, china or anywhere!

Moreover you can always buy something from apple stores outside Iran when you're traveling! so every apple product in Iran is not stolen!

The problem is there is no authorized repair center to go to!

That's all

lost EFI boot paseord