Apple Event: May 7th at 7 am PT
Hello,
i have a problem on icloud.com...I will delete contact´s , but i can´t.
When i delete the contact, then i receive follow message:
Dialog.Error.Text.Contact.DESTROY.NOT_FOUND
Can i reset the cloud,or what can i do?
Please give me a feedback,
best regards
Florian
I too am having this same problem: Try to delete contacts and get an error message saying "couldn't delete." When will apple have this fixed?
Ryuki wrote:
Seem like Ducati-Flo manage to get APPLE to assist him to clear the cache! but how you manage it [...]
Please advice how you manage to get APPLE to clear the cache for you
Don't know how Ducati-Flo managed it, but I called iCloud Express Lane / AppleCare Support Center and described the problem to them. Few days later my cache was cleared.
They know about the web-cache problem when deleting contacts within Outlook and work on a solution to fix this problem in general. Up to that point only delete contacts within iCloud or the Apple address book on Mac OS or iOS and don't use Outlook.
Hello,
i have no problems with the cloud now.
I have called the Apple Support Center, and this guys have involved a engineer from apple.
I had a ticket number, to my probleem.
Each weeek i had a feedback about the status of my problem from the guys of the apple support center.
The engieer for the cloud, have deleate the cache of my account.
The engieer has access to my account, this was a test account.
After the deleated cache, i could deleate the failed contacts on icloud.com.
And at the moment, no problem.....
Greetz
Florian
I have received a mail from Apple again and now it seems that the problem is really solved.
Last time after a few changes I had the broken contacts at icloud.com again, but now everything is ok for me.
it seems that the problem is solved also for me!
finally!! 🙂
It is also fixed for me.
I have held off on deleting my contacts as per problem earlier. Some are reporting it fixed. I wonder if fixing it cause the new problem with contacts. On my IPAD I have some multiple copies of some of the contacts now! Yet my Microsoft Outlook is correct and when I log into the cloud the number of contacts is correct. Only problem is on the IPAD. I didn't have this till a week or two ago.
Did they break something else fixing the delete problem?
I'm afraid to delete the double entry on the IPAD for fear of deleting the only entries that are on the Cloud and MIcrosoft Outlook.
Same new issue also for me (many duplicates on my iPhone). I fix it in that way:
Go in Settings -> iCloud and switch off Contacts. iOS asks if you want to keep or remove all contacts on your iPad: choose to remove all. Check if the address book on your iPad is now empty. Come back in Settings -> iCloud and switch on again the Contacts... after a while you will get all contacts on your iPad perfectly synchronized with iCloud.com and Outlook.
That did the trick! Just like you said. Thanks
Can´t delete the contact on icloud.com
