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can't save PDF documents with safari

Hi and thanks in advance for your time.


I just updated to Snow Leopard (see specs below).


I have been retrieving PDF documents from Guru.com. In short: you get a link, you click on it, the document appears as PDF, you save it as PDF from Safari.


After doing the update, now I can't save the PDF documents as I was able to do it before the update. I get the following message:

The document “english media kit.pdf” could not be exported as “english media kit”.


MacBookPro Intel Core 2 Duo

Safari 5.1.7

Running Snow Leopard 10.6.8

Adobe Reader 10.1.3

Preview 5.0.3

MacBook Pro (15-inch Early 2008), Mac OS X (10.6.8)

Posted on May 14, 2012 9:59 AM

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Question marked as Top-ranking reply

Posted on May 14, 2012 11:27 AM

Hello,


It seems it's a problem with plugin(s) from Adobe Reader.

You can try that :

  1. Go to the folder : Your Hard Drive / Library / Internet Plug-ins.
  2. If you see a file with PDF in its name drag it to the trash.
  3. Quit and restart Safari to test with a PDF.
  4. If it works you can empty the trash.


Hope this will help. 🙂

19 replies
Question marked as Top-ranking reply

May 14, 2012 11:27 AM in response to al2012xxx

Hello,


It seems it's a problem with plugin(s) from Adobe Reader.

You can try that :

  1. Go to the folder : Your Hard Drive / Library / Internet Plug-ins.
  2. If you see a file with PDF in its name drag it to the trash.
  3. Quit and restart Safari to test with a PDF.
  4. If it works you can empty the trash.


Hope this will help. 🙂

Jun 3, 2012 10:37 PM in response to al2012xxx

Hello


Pl check what version of Safari that you are using currently. If you are using the latest version Version 5.1.5 (7534.55.3), then when you open a pdf document in Safari you may not able to export of save as earlier.


Just open the document and scroll down to the end of the document.


You will find Save/Print/ PgUP/PGDn/Zoom In /Out functions . Using the Save you can save the documents in whatever format that you would want too.


Deepak Chandran & Apple Deepak Pune

Jun 15, 2012 10:07 AM in response to jgcobbs

Removing the files jgcobbs lists works for me, too.


Like the two posts above jgcobbs', I too at first thought that I didn't have those files. Then I realized that I wasn't careful in opening the Library folder in Your Hard Drive, but rather I opened the Library folder on my user account folder.


Now I'm wondering if I will lose some some kind of pdf functionality with those plug-ins missing. I'll be on the look-out for weirdness...


Thanks mcbuffy and jgcobbs...I was really missing this feature!

Jun 22, 2012 5:38 AM in response to jeyb4green

Hi,

I had the same problem and the solution worked for me.


A couple thoughts -

The Internet Plugins folder that Mcbuffy is referring to is in the library folder associated with your drive, not the one under your user account.


Also, the files may not END in pdf, they might just have PDF in the name. I already trashed the ones (two) that were apparently the source of my problem so I don’t have the exact file names, but they both were Adobe files, both had PDF in the name and I do not think either actually ENDED with .pdf.


Good luck!


--AND THANKS MCBUFFY!!

can't save PDF documents with safari

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