The New iPad + iOS 5.1.1 - touch screen problems

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The New iPad + iOS 5.1.1 - touch screen problems

Hello,

Since updating The New iPad to iOS 5.1.1, I've been experiencing touch screen interaction problems - When I touch the screen at one point, the system seems to think that I touched one or more other points on the screen. For example, when the keyboard is on screen and I press the letter 'q', sometimes 'e' gets pressed as well, and sometimes 'u'.

I attached a screen-shot of me trying to press the letter 'q' repeatedly, just for example:

This reneders navigation, app interaction and typing totatlly impossible.

Is this a known issue in iOS 5.1.1? Bug? Hardware problem? Has anyone else encountered this issue?

I haven't tried a restore yet, I may try it later today.

Thanks.

iPad (3rd gen) Wi-Fi, iOS 5.1.1

Posted on May 15, 2012 6:18 AM

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Answer 1

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Diavonex

Level 9

67,235 points

May 15, 2012 6:21 AM in response to vuduchild

Try a reset. Hold the Sleep and Home button down for about 10 seconds until you see the Apple logo. Ignore the red slider.

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Answer 2

vuduchild Author

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May 15, 2012 6:42 AM in response to Diavonex

Thanks Diavonex,

Tried resetting it, but unfortunately - didn't help.

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Answer 3

bedardjr8

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109 points

May 15, 2012 6:49 AM in response to vuduchild

Do you have a screen protector on or something like an Otterbox that comes with a built in screen protector by any chance? If so, you may want to try it again without the protector on. If it keeps doing this you may want to consider bringing it in before the warranty runs out.

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Answer 4

vuduchild Author

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May 15, 2012 6:54 AM in response to bedardjr8

Thanks bedardjr8,

No screen protector, neither one that comes with a case or a screen film.

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Answer 5

vuduchild Author

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May 15, 2012 8:50 AM in response to vuduchild

I should also mention that 5.1.1 was installed over the air as an upgrade, and not through itunes.

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Answer 6

vuduchild Author

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May 16, 2012 12:26 AM in response to vuduchild

Quick update - haven't restored the iPad yet, but problem hasn't reproduced since yesterday. Will update on further developments. Thanks to all who helped this far!

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Answer 7

Diavonex

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May 16, 2012 12:31 AM in response to vuduchild

Thank you for your update.

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Answer 8

uen

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May 16, 2012 2:16 AM in response to Diavonex

If restoring doesnt work with ur ipad.. Go straight to apple store ...they will definitely solve ur problems :))

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Answer 9

hpant

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8 points

Jul 19, 2012 12:05 PM in response to vuduchild

I am having the same issue. Surprisingly on landscape orientation it seems to work fine. Its really very frustrating. Any idea on the cause ? Hope not a hardware issue

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Answer 10

Jan 22, 2013 2:05 PM in response to hpant

Now in 2013 I have had the same issue upgrading an original iPad to 5.1.1. I had left iOS on its original version and never experienced such a problem. Immediatley on upgrading the screen started going berserk, typing different letters from that touched on the keybpard, and in Settings moving spontaneously around the sections. This makes managing and using the iPad vitually impossible. For example can't type the App Store password to download updates, let alone use them!

It's clearly not a hardware problem, other than the way it interacts with 5.1.1. Why has this not been fixed in 6 months?

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