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Error occurred while restoring from the TimeMachine backup

I have an brand new HD that I want to restore from TimeMachine.


Erased and partitioned this brand new drive. Created 2 partitions and formatted as “OS Extended Journaled/ GUID.”


Did a “Command R recovery boot” and went through the steps to backup from TM to my new HD.


15 seconds into the restoration process Msg. reads:

“Error occurred while restoring from the backup.

Restart your computer and then try restoring again.”



Trouble shooting:

Luckily my original files and initial boot drive that TM was backing up from remains fine and I performed some more TM back ups as well as a TM backup onto another drive as well.


I even tried restoring to another empty drive with older backups and backups off of another HD and got the same error message.


All my BU’s and BU attempts have been within 10.7.3 on the same MP.


Thank you in advance for any help!!

Mac Pro 2X3 Ghz duel core intel xeon, Mac OS X (10.6.7), 16 GB Mem

Posted on May 16, 2012 4:55 PM

Reply
24 replies

May 19, 2012 10:44 PM in response to Pondini

More History:

I have owned this old MacPro 1.1 since 2006 and have been blessed not to have any problems that don’t require a simple work around. No trips to the Apple store with this great machine. Im getting closer to accepting that I might have to live with the prospect of not having a functional TimeMachine I can count on if all goes wrong.


I thankfully was able to fix my initial boot drive with DiskWarrior and have not noticed any problems since I have fixed those directories.


Trouble Shooting Today:

Today I have followed more of Pondini’s great suggestions and booted to Lion on my new test HD. Then did a command R restart to boot to its Recovery HD and do a TimeMachine backup from there. I used the oldest TimeMachine Backup file I could find and still receive the same error.


Going Forward:

Im thinking I could try to run Migration Assistant but exclude Applications and uncheck all the boxes within the Spotlight prefrences. I not sure if unchecking all the boxes and dragging all my drives into the privacy box is all I need to do to disable Spotlight. I cant remember how to get to the Migration Assistant from the newly loaded Lion.


Special Thanks:

Praise be to Pondini for being patient with my case and having all those great resources available at: http://pondini.org

May 20, 2012 8:21 AM in response to KidVid

KidVid wrote:

. . .

booted to Lion on my new test HD. Then did a command R restart to boot to its Recovery HD and do a TimeMachine backup from there. I used the oldest TimeMachine Backup file I could find and still receive the same error.

Very strange. There must be something missing or damaged in your backups that Disk Utility can't detect. The fact that it was failing so quickly sure sounded like it was something wrong with the installer, not the backups.


Eventually, once you get back in operation, you may want to erase that drive and let TM start over fresh.


Im thinking I could try to run Migration Assistant but exclude Applications

Yes, that sounds like your best option now.


Assuming that works, you can try running it again, selecting Applications and excluding all user accounts. If that fails, you may have all your 3rd-party apps, but some (the "complex" ones) may not work properly as their support files didn't get transferred. You'll have to reinstall those from the original discs or re-download them.



I not sure if unchecking all the boxes and dragging all my drives into the privacy box is all I need to do to disable Spotlight.

Don't worry about unchecking the boxes -- that just controls what data is presented. The Privacy panel determines what gets indexed.



I cant remember how to get to the Migration Assistantfrom the newly loaded Lion.

If you install Lion on an empty partition, when it starts up you'll be asked if you want to transfer your stuff. That's Setup Assistant, and the best way to do it. See Using Setup Assistant on Lion for details.


If you did an upgrade install, Migration Assistant (very similar to Setup Assistant) is an app in your Applications/Utilities folder. See Using Migration Assistant on Lion.

Sep 16, 2012 8:21 AM in response to Pondini

Mr. Pondini,


In a closed, archived Apple Support discussion I saw your advice to run Time Machine (TM) excluding Applications. I did it and it appears to have solved my problem. So I just wanted to say thank you. I am not sure why it worked but so far so good.


Background:

  • ever since restoring my Mail folder 5 days ago from TM my iMac has been shutting itself down regularly
  • through trial and error I discovered it was the hourly TM backups causing it; or I could trigger a shut down by simply instructing TM to Back Up Now and then waiting for it to hit a particular spot in the process
  • before that discovery I verified disk, repaired permissions, did several hard restarts, went back to an earlier firmware version in the Airport utility, etc.

  • What does this mean? And what if anything do I do next? Thank you so much....

    Sep 16, 2012 10:00 AM in response to Commish of TX

    Commish of TX wrote:


    Mr. Pondini,


    In a closed, archived Apple Support discussion I saw your advice to run Time Machine (TM) excluding Applications. I did it and it appears to have solved my problem. So I just wanted to say thank you. I am not sure why it worked but so far so good.

    I don't recommend that as a normal practice -- I suspect it was meant to help diagnose a problem -- most likely, a problem with a file in an Application.


    I discovered it was the hourly TM backups causing it; or I could trigger a shut down by simply instructing TM to Back Up Now and then waiting for it to hit a particular spot in the process

    It's extremely rare for a problem with Time Machine to cause a system crash -- it almost always fails with a message, or on rare occasions the backup process will crash.


    Is your entire system crashing, so you have to restart, or is your user getting logged-off?


    Obviously, you need to find what that "particular spot" is. With a bit of luck, there may be a message in your logs. Use the widget in #A1 of Time Machine - Troubleshooting to display the backup messages from your logs. Locate the most recent failed backup in question, then copy and post all the messages here.


    Also, what version of OSX are you running, and what are you backing-up to (external HD, Time Capsule, etc)?


    If nothing there has a file name in it, you might want to use the Console application per the pink box in #A1 to look at the logs directly. But don't filter for backupd as mentioned there; locate the backup messages, then see if there are other messages about the same time, sent by other processes. If so, copy and post that portion here (not a screenshot, and not pages and pages, please).

    However, It's quite possible that the message doesn't make it to the log before the crash -- if not, you may have to do some trial and error to find the problem. That may be easier if you have another drive (or partition) you can use temporarily. It won't need to be very large.

    Sep 16, 2012 9:19 PM in response to Pondini

    Thank you for responding. It is an entire system shut-down that occurs. A gray colored transparent "curtain" descends slowly down the screen and then a message in about 6 languages appears saying that I have to restart -- and to use the power button to do that. No other message is given as to what happened. OSX 10.7.4 Backing up to a Time Capsule.


    Will get started on the assignment you've given me on Monday. Thanks!

    Sep 17, 2012 8:08 AM in response to Commish of TX

    Commish of TX wrote:


    Thank you for responding. It is an entire system shut-down that occurs. A gray colored transparent "curtain" descends slowly down the screen and then a message in about 6 languages appears saying that I have to restart -- and to use the power button to do that.

    Ah, that's a kernel panic.


    See this Apple article: OS X Lion: If “You need to restart your computer” appears

    Feb 27, 2013 4:35 PM in response to KidVid

    I was originally guided through a series of great trouble shooting steps by Pondini. My issue was traced to something in the Settings.


    The solution was to just load the OS (Lion) onto the new Hard Drive and when prompted to “Restore From Time Mach Backup” I just un check the settings box. For others having this issue I have read that the issue could reside in the Applications or in the User. Again mine was in the settings.


    Note: Following more good suggestions from Pondine, I turned off spotlight and turned off all Time Machine backups in System Preferences through out all my failed and eventual successful troubleshooting.


    Update: This week I had to go through this all again when choosing to migrate to a Solid State Drive… and again I had to uncheck the settings box to be successful.


    Having to restore all my settings is annoying and I wish there was a way to find out exactly what setting is causing this issue.


    To anyone that is unable to find any solution to this issue.. you may want to consider a drive cloning software like “Carbon Copy” etc. It’s a workaround but be careful… what if you really needed to restore from a dead boot drive?


    Does anybody know If there is a “Time Machine” type of backup in Carbon Copy? I wonder if that might be an alternative for those that have this bug and cant use TM??

    Feb 27, 2013 5:47 PM in response to KidVid

    KidVid wrote:


    I was originally guided through a series of great trouble shooting steps by Pondini. My issue was traced to something in the Settings.

    I don't think it was settings. And the settings you're talking about, in either Setup Assistant or Migration Assistant, are limited -- only system-wide settings, like your time zone, power management/energy saver, Time Machine, etc.; not settings for applications.


    The solution was to just load the OS (Lion) onto the new Hard Drive and when prompted to “Restore From Time Mach Backup” I just un check the settings box. For others having this issue I have read that the issue could reside in the Applications or in the User. Again mine was in the settings.

    Your previous post said it was Applications, not settings.


    And it was, apparently, nothing wrong with either your Applications or Settings, but something on the backup drive.



    Update: This week I had to go through this all again when choosing to migrate to a Solid State Drive… and again I had to uncheck the settings box to be successful.

    Please explain. Were you using Setup Assistant or Migration Assistant? Exactly what did you do, and exactly what happened?



    Having to restore all my settings is annoying and I wish there was a way to find out exactly what setting is causing this issue.

    What settings are you referring to?



    To anyone that is unable to find any solution to this issue.. you may want to consider a drive cloning software like “Carbon Copy” etc. It’s a workaround but be careful… what if you really needed to restore from a dead boot drive?

    Yes, it's always prudent to keep "secondary" backups. Often a clone, like CarbonCopyCloner or SuperDuper, is good.


    Does anybody know If there is a “Time Machine” type of backup in Carbon Copy?

    No. CCC can be set to "archive" older copies of files, but it's different from Time Machine -- you can only do a full restore from the last backup, not an earlier one.

    Mar 3, 2013 2:05 PM in response to Pondini

    Yes, Pondini is correct. This particular issue wasn't in the Settings, or Applications, it was in “Other files and folders on… (the boot drive). That was the box that needed to be unchecked in order to proceed with transfer (even though there was nothing else on that boot drive, as in my specific case)


    User uploaded file


    As indicated in my initial post (5-16-12), I did a TimeMachine backup to another clean drive to rule out the drive as being the issue. I countinued to trouble shoot with Pondini's guidance from there.


    Thank you again Pondini

    Error occurred while restoring from the TimeMachine backup

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