Newsroom Update

Apple is introducing a new Apple Watch Pride Edition Braided Solo Loop, matching watch face, and dynamic iOS and iPadOS wallpapers as a way to champion global movements to protect and advance equality for LGBTQ+ communities. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

3 items could not be synced see itunes for more information

HI

Is there any solution of my problem ?

Actually I have iphone 4 and while transfering data from my pc to my iphone 4 I can transfer music and photo and all but not the video, whenever i try to transfer video after apply or sync my phone syncs but on my iphone i see a message that ( ) items could not be synced see itunes for more information.

Please suggest me how to fix this problem and transfer video to my iphone 4 i have tried it by deleting cache folder also but all in vain.

Please suggest me some effective idea.


Mahesh Vyas

Advocate

Bikaner

Posted on May 20, 2012 3:41 AM

Reply
30 replies

Jul 18, 2012 8:54 AM in response to smokey503

Sorry to say that hasnt worked. i reset (restarted the Iphone, rester the warning synced and same message caome up - 10 items could not be synced see Itunes for more information.

I have looked on Itunes next to the phone and can only see the show hide - arrow down to show folders then in every folder music books etc and nothing is visable.

Did I miss something?

Jul 31, 2012 12:44 PM in response to Advocate Mahesh Vyas

Did you all get figure it out. Sorry to be long getting back.

I think what is happening is that when it has desplayed in the past the check box "not to display the warning" is checked...the little triangle with an exclimation mark. (see my first post). Then when you sync you get the iPhone warning but not the triangle.

So.........

iTunes displays an alert when it is unable to sync specific audio or video content to your iPhone, iPad, or iPod. iTunes offers a checkbox to not show the alert again. If you select this checkbox, the alert will no longer appear during sync.



  1. Connect your device to your PC or Mac.
  2. Wait until your device has appeared on the left side of the iTunes window under Devices.
  3. Right-click (PC) or Control-click (Mac) the icon for your device.
  4. From the shortcut menu, choose Reset Warnings.

Aug 9, 2012 12:18 PM in response to Advocate Mahesh Vyas

I was having the same problem described here. 'Reset Warnings' did not solve it for me. Or any of the other suggestions. A few weeks back I reset the entire phone but the problem came right back.


After another round of getting a series of messages 'could not sync 49 apps' etc....the number changing each time from 12 up (I have 82), and never the same number, plus a 'phantom badge' would indicate in iTunes that I had apps to update. When I clicked into that window, it would say that all my apps were up to date.


Here's what did solve it (for the time being at least):


I UNclicked boxes that would sync music, movies and photos in iTunes, removing them all from my iPhone. I continued to get the message that apps did not sync. This time it was only one that did not sync.


In the process, I noticed that when I click 'sync with this iphone over wifi' in iTunes summary, i get a message telling me that if I do, ONE APP will be removed and all of its data. I disconnected, reconnected, went to my apps and clicked that app so it would sync the next time.


I then synced all over again. I did not get the message that an app did not sync. And yes, that one app's data was clear but the app is on my phone again.


I synced a final time, this time including music. (I did NOT sync any photos.) In doing so, I had .34 G of free space left.


NO MORE messages that something did not sync. NO MORE 'phantom' badge in iTunes saying that an app needed syncing, when none are in the queue and the window says all your apps are up to date.


-

I have no idea what any of this means. Is it a space problem? Is it just a bug in iTunes? Is it an iPhoto problem? Since the forums I have read did not have a solution that worked for me, I posted here to see if it helps someone else... or even better: maybe the bug can get fixed.


p.s. I use an iPhone 4, 16 G, Mac OSX 10.7.4, iTunes up to date.

Dec 4, 2012 1:24 AM in response to Advocate Mahesh Vyas

Photos may cause this problem. When you sync photos to your iPhone, iPad, or iPod; iTunes creates a small version of each photo and stores them in a folder called “iPod Photo Cache.” Sometimes, inconsistencies between the real photos and photos in the cache folder may result in this error. To fix this error, simply remove the iPod Photo Cache folder(s).

Don’t worry, this folder will be recreated automatically the next time you sync photos and removing this folder will not erase your original photos. Here is how you can locate the iPod Photo Cache folder so you can drag it to your Trash (on a Mac) or Recycle Bin (on a PC). Follow: Go > Home, then open the Pictures folder and find the iPhoto Library file. Control-click the iPhoto Library and choose Show Package Contents where you can locate the iPod Photo Cache folder and drag it to the Trash. Then restart iTunes to re-initiate your sync.

Dec 19, 2012 9:11 PM in response to Advocate Mahesh Vyas

I have had this problem before and have always found the answer at the little warning triangle in iTunes next to my iOS device. However, iTunes 11 and 11.0.1 don't seem to show that warning triangle anymore when my deivce says "X item(s) could not be synced. Please see iTunes for more information". I have tried resetting warnings and many other tricks, but the warning triangle still doesn't show up in the new iTunes.

3 items could not be synced see itunes for more information

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.