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Level 1

4 points

iCloud mail not pushing

Haven't been getting push email on iPhone or iPad. However, my wife is getting them on her iPhone and iPad. Strangely, when I enable hear mail on mine and mine on hers, she still gets push and I still don't. I'm no rookie here, my settings are right. Everything was cool Neil about a week ago. Right around the 5.1.1 update. The wife's iPhone did NOT get updated yet , but her phone DID, so that's not it. Anyone else having push problems?

iPhone 4S, iOS 5.1.1, Also iOS 5.1, iPad 1 & 3, iPhone 4

Posted on May 20, 2012 5:19 PM

22 replies

May 29, 2012 1:38 AM in response to Donutmaster

Same issue, two iphones, two icloud accounts. Both fail to get push mail until I resete the push facility as posted elsewhere on this group - Close Mail, turn off Push in settings, reset iPhone, turn on Push, restart Mail. After this Push seems to work for a few days then dies again. Both accounts were .mac, then MobileMe and are now iCloud, could this have an effect?

Why should I have to pay for Apple Care when this is a service issue, I've paid for the iPhone, I pay for the iCloud service, I love the products but I'm starting to feel like a mug.

Express Lane requires a Hardware serial number - this is an iCloud issue. I can't find any other way of discussing this with Apple Support. Anybody have any ideas?

ArnaudG

Level 1

0 points

May 29, 2012 1:51 AM in response to gavinbuckley

I have the same issue : no push mail (iphone and ipad) even when I delete my account and recreate it on my devices.

Push for adress book work fine, I haven't test it for calendar, but iCloud don't push 9 mails on 10 (just receive 1 pushed mail this morning).

I'm agree with Gavinbuckley, I don't have to pay for Apple Care for an issue with iCloud web service. I think the issue is on iCloud, because it don't work on my iPad too.

I'll just try to ask in an Apple Store near my work office.

May 29, 2012 3:07 AM in response to ArnaudG

I should state that all other iCloud services are working fine.

- Mail App on two OSX Lion machines.

- Outlook on a Win7 PC

- Calendar, Photo Stream, Reminders etc all work.

I've tried the sugestions re. deleting the iCloud account on the iOS devices and reinstalling. This doesn't help.

Both iPhones 4S's are up to date with iOS 5.1.1 (9B206)

May 29, 2012 2:42 PM in response to gavinbuckley

You can call Apple Care and get an iCloud exception like I did.

Geez Jan

Level 1

49 points

Jun 3, 2012 12:05 PM in response to timwhiteford

At least iCloud email push to my iPhone is no longer completely not working, but it's also not completely working. It's spotty. Sometimes emails are pushed, and sometimes they're not. (At the moment it's mostly not, but it varies.)

butaneko

Level 1

0 points

Jun 4, 2012 8:34 AM in response to Geez Jan

Yeah same here. So when I'm waiting for an e-mail I end up switching to Fetch.

It's been about a month dealing with this and it's already very tiresome. Seriously considering switching to gmail at this point

Machine3

Level 1

104 points

Feb 8, 2013 7:38 AM in response to gavinbuckley

Same thing with me, all icloud pushes work , calendar updates and changes, contacts changes and updates but the mail will not push. It started a couple days ago and slowly got worse to the point now not pushing at all. I have to launch the mail app to see if there is any mail there for me.

iCloud mail not pushing