Apple TV Remote Broken

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Level 1

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Apple TV Remote Broken

Unfortunately, it seems my Apple TV remote (2nd generation) has shuffled off this mortal coil, as it were. After two different brands of batteries (all of them CR2032), the remote remains nonfunctional -- a sorry state of affairs, especially considering my iPhone remote app is no longer synced with the Apple TV. Reading through some of these discussions, I realize I need to purchase another remote, but it seems I need the old one to sync a new one. Since I cannot in any way access my Apple TV (other than turning it on by unplugging/plugging or streaming iTunes content) -- via remote or app -- does this mean my Apple TV is effectively defunct, or at least its best features forever inaccessible?

Any help would be appreciated. Thanks!

AppleTV 2, Mac OS X (10.7.4)

Posted on May 21, 2012 3:45 PM

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Answer 1

May 21, 2012 3:56 PM in response to Bdupre

Welcome to the Apple community.

Your Apple TV may have become paired with another remote. Hold the remote close to and pointed at the Apple TV, hold down the menu and Rewind buttons together for 6 seconds or until you see a broken chain icon on screen.

This tends to work in most cases, but should it not work for you, do not worry the Apple TV remote is a universal device. If you replace your remote with a new one the new one will work straight from the box, you do not need the old remote to get the new one to work.

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Answer 2

brad14

Level 1

0 points

Jun 3, 2012 10:38 AM in response to Bdupre

I tried your suggestion and my remote is working again. Thanks for the tip 🙂

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Answer 3

HACKINT0SH

Level 5

5,810 points

Jun 3, 2012 1:33 PM in response to brad14

After two different brands of batteries (all of them CR2032), the remote remains nonfunctional -- a sorry state of affairs,

It seems you were wrong about the non-functional part. Because your remote should have at least caused the light on the ATV to flash 3 times if it was just a pairing issue.

Good catch by Winston.

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Answer 4

Aug 19, 2012 10:59 AM in response to Winston Churchill

Thanks Winston. My remote stop working. Tried what u suggested and it work. :) thanks again.

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