Greyed-out songs problem

First off, I'd like to start by saying that I'm sorry if I there are other threads that already talked about this. I tried googling for solutions, but I could not find any one article that could help my current problem.


After downloading my songs onto my iTunes, I tried to sync the songs to my iPhone. That's when the "Greyed-out" songs started showing up. In the Library itself, the songs are normal, playable. But under "Devices" -> Music, the songs appear "greyed-out" with a circle being created with two arrows that do not move. Furtherrmore, the "grey-out" song(s) does not sync to my iPhone. Below is a picture of the problem.


User uploaded file


Again, the song is plays perfectly fine in the Library. However, it will not play under the Devices -> Music category nor will it appear on my iPhone. Please help me. I am tired of this problem and would like a quick solution. If there was a thread with the exact same problem, please post the link to said thread IF there is a solution. It is much appreciated.


I already tried one of the solutions that worked one time but doesn't seem to work now. The solution involved logging out of one's Apple account then logging back in. As I said, this one doesn't seem to work for me anymore. Any help and input is appreciated. Thanks.

Posted on May 26, 2012 1:30 AM

Reply
160 replies

Sep 8, 2013 12:31 AM in response to ImFrmHawaii

Okay, so I was getting the greyed out songs problem, and all of a sudden, my brand new ipod touch, for no obvious reason at all, has decided to delete it's own ENTIRE song library that I had spent possibly a few hours putting on it.


Great.


TBH I haven't read through these posts, and I probably will,

but stuff like this just makes me and possibly other readers just start to wonder about android devices, and having direct access to the file system on your own portable device, and open source media formats....


I mean, apart from the amazing technology that it is, and not taking it for granted....

I suspect this might be unimpressive compared to the way other devices handle this sort of thing....


I still love you apple, but golly these sorts of things can be reeeallly annoying.

Sep 10, 2013 1:59 PM in response to ImFrmHawaii

Don't know if this is something that everyone has already tried but I was having the same problem.


I turned my phone to airplane mode and then when into iTunes and highlighted every song I have (roughly 3,000) and right clicked and "unchecked" them.


Then I synced the phone so that all of the songs were no longer there.


I went back in, highlighted them all, "selected" them again and then re-synced the phone.


Let me know if this works!

Oct 9, 2013 5:53 PM in response to ImFrmHawaii

After searching and searching for answers I wound up on this dicussion board. I did not find a solution to the mysterious greyed out songs. So I started fumbling around itunes and I believe I have fixed my problem.


I have an iPhone 4 (latest iOS 7) and latest iTunes 11 update on my macbook pro. I went to sink my iPhone to add some older songs but they were greyed out and would not add. My solution to this wound up being easy. I highlighted all the songs in my library and right clicked. Then looked at my options and finally decided to go with "Check Selection." Somehow some way this worked. All my songs are no longer greyed out and they sync to my phone like they used to.


I have no idea how or why these little bugs happen. But they can be a major pain in the A$&. I hope this helps other with the same problem.


I still got love for you Apple.

Oct 26, 2013 1:07 PM in response to ImFrmHawaii

I had a problem with the greyed out songs on my iPhone. This is how I fixed it. The songs were MP3s. So in my iTunes library I right clicked on the song (which wasn't working on my iPhone) and converted it to AAC. It made another copy of the song in a different format. I then deleted the MP3 versions and synced the newly formatted songs onto my iPhone and they worked.

Oct 30, 2013 5:21 PM in response to ImFrmHawaii

Here's how i fixed my iPhone greyed out songs,...

on my iPhone;

1: settings

2: storage (wait a minute for your used storage to populate)

3: music

4: edit

5: delete(-) all music (THIS WILL DELETE ALL YOUR MUSIC ON YOUR iPHONE!)

6: plug back into iTunes and all your music (that you choose) will be returned to your iPhone that is still in your iTunes.


I don't have an iTouch but I think it would work the same way.


Cheers!

Nov 5, 2013 7:50 AM in response to ImFrmHawaii

I have tried everything in this forum and still have grayed out songs on my iPhone. I'm beyond frustrated!!! 3 weeks ago I had no issue, update to mavericks on MBP And I have issues. I can't for the life of me figure it out. I tried creating acc versions, I tried the auto sync turned on, I've tried deleting the albums from my library, syncing, then restore the album and resync.... NOTHING works. What upsets me is that it's all of a sudden... Had no problems before. Any other suggestions? Did a complete delete of your library and restore of phone do the trick b/c that's where I'm at right now.

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Greyed-out songs problem

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