Greyed-out songs problem

First off, I'd like to start by saying that I'm sorry if I there are other threads that already talked about this. I tried googling for solutions, but I could not find any one article that could help my current problem.


After downloading my songs onto my iTunes, I tried to sync the songs to my iPhone. That's when the "Greyed-out" songs started showing up. In the Library itself, the songs are normal, playable. But under "Devices" -> Music, the songs appear "greyed-out" with a circle being created with two arrows that do not move. Furtherrmore, the "grey-out" song(s) does not sync to my iPhone. Below is a picture of the problem.


User uploaded file


Again, the song is plays perfectly fine in the Library. However, it will not play under the Devices -> Music category nor will it appear on my iPhone. Please help me. I am tired of this problem and would like a quick solution. If there was a thread with the exact same problem, please post the link to said thread IF there is a solution. It is much appreciated.


I already tried one of the solutions that worked one time but doesn't seem to work now. The solution involved logging out of one's Apple account then logging back in. As I said, this one doesn't seem to work for me anymore. Any help and input is appreciated. Thanks.

Posted on May 26, 2012 1:30 AM

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160 replies

Mar 1, 2013 4:36 PM in response to ImFrmHawaii

I had this same problem today. I am sure this solution does NOT reply to everyone, but it may help some of you. I am not trying to be sarcastic or anything like that, but my iPod touch was just FULL. I received no messages in iTunes or on my iPod saying it was full. I just looked at the main screen when I plugged it in and it said "Over Capacity" - I deleted some things and then I was able to add the songs I wanted without them being greyed out. Sorry if someone has already pointed this out, I wasn't going to read 4 pages of replies - just trying to help out.

Aug 11, 2013 11:57 AM in response to jacobkuca

jacobkuca wrote:


(READ BOLD AND ITALIC PART FOR SOLUTION) Well, i think i solved it (and solved, not deleted itunes or any ipod songs) i have an ipod touch 4g and the exact same thing happened to me in itunes when i tried to add a new song, it greyed and wouldn't let me sync it, it didn't apear on my ipod at all, only itunes, i even played it in itunes to check if the file was corrupted, it was fine. so heres what i did, (seeing that i couldn't find a solution ANYWHERE)


I went to itunes, went to the grey song under my ipod section, music, then i went to the greyed out song, pressed delete. so now it wasn't in my ipod, but it WAS in my itunes library. So then i unplugged my iPod, resprung it, plugged it back in, and then dragged the song to my ipod music section. POOF it worked, the song was now on my iPod and playing. 😀


This worked. So easy, why didn't I think of this....?

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Greyed-out songs problem

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