Eject issues

Got mine replaced this morning - no questions asked and Apple Store gave me credit for the DVD that was stuck inside.

Tom

This *****, I just got my new MBP and put the iWork '06 NEW CD Disc install in the drive, it crashed at the end of the install, and I am trying to reboot and the CD is stuck.

I tryed all methods to get the CD out to no luck.

Any other methods are appreciated.

If you cannot see the drive under the System Profiler hardware list, then it sounds like you have a bad drive. Apple Store replace my MBP when I brought it in yesterday. New one works OK so far.

Good luck
Tom

yes, I confirmed that works.

I got one disc stuck in the MBP, it response to the eject key, I can hear the drive try to eject the disk out, but it always failed and take it back.

So I try the hold MBP 45 degree down, the disc come out in one try.

thank you .. that's power of thinking 🙂

it's **** near 3 am and i've had a bit of a problem getting situated with my mbp, and just when i think things are well.....DISASTER! a dvd gets stuck. however, true to mac and mac user form i read your post and lo and behold, all i needed to do was turn my frown (or mbp) upside down (and hit eject). thanks for the help. to any of those that stumble upon this advice in a similar situation, take a deep breath, turn your joint upside down, hit eject, and relax. jobs and the boys are looking out for us (and the gates box converts).

I bought my MBP on Thursday - May 4th. Drove 3 hours to get it. First disc I put in got stuck.
Spent Friday and half the weekend trying to figure it out.
When I spoke to customer service the lady offered me more memory???? I told her I just wanted a new MBP. Mine was less than 24 hrs old when "superdrive" failed. Friday afternoon and she tells me she'll call me back Monday.
If I treated my customers like that I would be out of work!!
I tried everything in this forum and on the Apple site to get the disc out - and finally did, but didn't fix the problem.
Updated firmware and even restored to factory settings. No dice.
Apple needs to quickly replace faulty products and quit stalling. They obviously know they have a problem with optical drives in the MBP - just look at this forum!
My first experience with Apple turns out to be a huge disapointment - and I was thinking of changing everything over??
Will post again when if or when I get a call on Monday.