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I'm having trouble installing iTunes on my Windows 7 64-bit. I keep getting this error message everytime I runthe installer file.
Can someone please help me? It's becoming really frustrating.
And it's not a problem from my pc. It's brand new.
Basically I copied the iTunes folder from a windows 7 32-bit computer from C:\Program Files and pasted it on mine. When I double click the iTunes.exe, gives me a 1st message
When I click yes,
After that iTunes would pop,
Says a required component is missing. Though all my music, apps.. etc are present
I tried reinstalling iTunes after this but still no use.
I haven't connected any of my iDevices.
P.S iTunes is not present in my list of programs in conrol panel but just as the folder in C:\Program Files\
Repair your Apple software update.
Go to START > ALL PROGRAMS > Apple Software Update. If it offers you a newer version of Apple Software Update, do it but Deselect any other software offered at the same time. Once done, try another iTunes install
If you don't find ASU, go to Control Panel:
START > CONTROL PANEL > Programs n Features > highlight ASU and click CHANGE then REPAIR
Unfortunately, I uninstalled all my apple softwares when i was attempting to fix this problem. So, I don't have Apple Software Update.
Really thanks for your suggestion, got any other ones? 🙂
Go to Microsoft website to fix install and Unistall problems. Click "Run now" from Fix it to remove all iTunes & related installer files:
http://support.microsoft.com/mats/Program_Install_and_Uninstall
Be aware that Windows Installer CleanUp Utility will not remove the actual program from your computer. However, it will remove the installation files so that you can start the installation, upgrade, or uninstall over.
I still got the same message box :(
I copied the iTunes folder from another computer and it worked but it's says there's a missing component or something. It's because as I've mentioned mine is a 64-bit and the computer I copied iTunes from is 32-bit.
Do you have any suggestions? If you please?
Orjuwan wrote:
I copied the iTunes folder from another computer and it worked
Can you explain this? What folder did you copy and how did it work, to what extent?
For installation program, you are not supposed to copy files over from another system like that. All installation must go through normal installation files on yor system which will update your system registry. Otherwise, it won't work. Now your system is all messed up.
Guess you have to do Uninstall and Re-install of iTunes from scratch.
Try the following steps:
1. Go to Microsoft website to fix install and Unistall problems. Click "Run now" from Fix it to remove all iTunes & related installer files:
http://support.microsoft.com/mats/Program_Install_and_Uninstall
Be aware that Windows Installer CleanUp Utility will not remove the actual program from your computer. However, it will remove the installation files so that you can start the installation, upgrade, or uninstall over.
2. You should remove all instances of iTunes and the rest of the components listed below:
it may be necessary to remove all traces of iTunes, QuickTime, and related software components from your computer before reinstalling iTunes.
Use the Control Panel to uninstall iTunes and related software components in the following order:
iTunes
Follow the instructions from Apple article listed here: http://support.apple.com/kb/HT1923 to remove all components
***follow strictly to article HT1923 to remove all traces of Apple Programs*****
3. Go to this link to download Revo-Uninstaller. Run it to clean up last traces of Apple software on your system and registry.
http://download.cnet.com/Revo-Uninstaller/3000-2096_4-10687648.html?tag=mncol;1
4. Reboot your computer. Next, download iTunes from here:http://www.apple.com/itunes/download/ and install from scratch
wiclee wrote:
For installation program, you are not supposed to copy files over from another system like that. All installation must go through normal installation files on yor system which will update your system registry. Otherwise, it won't work. Now your system is all messed up.
Guess you have to do Uninstall and Re-install of iTunes from scratch.
Try the following steps:
1. Go to Microsoft website to fix install and Unistall problems. Click "Run now" from Fix it to remove all iTunes & related installer files:
http://support.microsoft.com/mats/Program_Install_and_Uninstall
Be aware that Windows Installer CleanUp Utility will not remove the actual program from your computer. However, it will remove the installation files so that you can start the installation, upgrade, or uninstall over.
2. You should remove all instances of iTunes and the rest of the components listed below:
it may be necessary to remove all traces of iTunes, QuickTime, and related software components from your computer before reinstalling iTunes.
Use the Control Panel to uninstall iTunes and related software components in the following order:
iTunes
- QuickTime
- Apple Software Update
- Apple Mobile Device Support
- Bonjour
- Apple Application Support (iTunes 9 or later)
Follow the instructions from Apple article listed here: http://support.apple.com/kb/HT1923 to remove all components
***follow strictly to article HT1923 to remove all traces of Apple Programs*****
3. Go to this link to download Revo-Uninstaller. Run it to clean up last traces of Apple software on your system and registry.
http://download.cnet.com/Revo-Uninstaller/3000-2096_4-10687648.html?tag=mncol;1
4. Reboot your computer. Next, download iTunes from here:http://www.apple.com/itunes/download/ and install from scratch
Followed all your instructions thoroughly, still same result
Also the last three software components kept coming back even though I've uninstalled them many times
Understand it's a new PC, have you done all the Windows update including service packs? If not, please complete all the updates.
If you are still getting the same error, try download and save a full itunessetup64.exe file.
Use Winrar to unzip the file into a folder. Then right click the file AppleSoftwareUpdate.msi from that folder to install.
If you don't have winrar, you can go to this link to download a free trial version.
http://download.cnet.com/WinRAR-64-bit/3000-2250_4-10965579.html?tag=dropDownFor m;pop
I do believe everything is updated and all but I'll check once more.
How do I download a full itunessetup64.exe?
I do have a winrar
It's the same link, save it instead of running it.
Oh I've been doing that this whole time. Its saved as a .exe file and not as a zip file though
Yes, this exe is a zip file where your need to use winrar to unpack to a folder which will contain several installation files including iTunes, ASU, AAS etc.
See if you can get ASU to install first before the others to avoid ASU error.
wiclee wrote:
Yes, this exe is a zip file where your need to use winrar to unpack to a folder which will contain several installation files including iTunes, ASU, AAS etc.
See if you can get ASU to install first before the others to avoid ASU error.
Still the same error message : (
Can't Install iTunes on my pc windows 7
