Bose Sounddock remote doesn't work with 6th Gen 160GB iPod Classic

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Bose Sounddock remote doesn't work with 6th Gen 160GB iPod Classic

I have recently purchased a Bose Portable Sounddock and whilst my iPod Classic (160GB 6th Gen) will work in the docking station, the only buttons on the remote that work are the volume buttons - everything else has to be done on the device. It does charge when in the docking station as well. I have an iPhone 4 that works perfectly a Nano that works perfectly but the Classic won't. I have spoken to Bose who tell me that there should be no issues with my Classic. I have reset it to factory settings and it hasn't helped. I have tried another Sounddock in a local shop and it has the same issues.

Can anyone suggest a way to fix this? Any help appreciated.

iPod classic

Posted on May 28, 2012 2:22 AM

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Answer 1

Jun 3, 2012 7:45 PM in response to Nerfhurder

Assuming that the Bose Soundock, is brand new and not refurbished or pre-owned

My Suggestions

Check that the remote batteries are good.
Hard Reset the iPod, (press menu and select buton for about 10 secs or till the Apple logo comes ON)
Restore the iPod (this is to fix any corrupted firmware)

If the above doesn't work, bring the iPod to the Bose store and try it on their Soundock (bring your remote and test)

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