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Spotlight not working...other important systems compromised.

Hello, I have a slightly older MacBook. It was purchased when leopard was out, but has been upgraded to lion, with ram added.


Had no problems with the OS until I installed the seagate diagnostics software about a week ago at their recommendation.


During the install, the computer hung during the shutdown of the mandatory restart. It took me a pram reset to get the machine to start up again. Since then, the following has been a problem:


-Spotlight has no index and won't search.

-The computer will not shut down, have to pull the plug.

-Finale (which uses java runtime) doesn't work, and the auto install of java run time won't go in.

-Software update starts, but the percentage bar freezes after a moment.


I have run the system restore partition, which went in okay, but did not change anything. I have also followed the steps to uninstall the seagate diagnostic software. However the problem still persists. I'm guessing there is some sort of shut down script that is hanging the system, and preventing indexing from happening which prevents all of these other processes from happening. Does anyone have any ideas for what to do next?


Thanks,

Chris Roode

MacBook, Mac OS X (10.7.4)

Posted on May 28, 2012 9:19 AM

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Question marked as Top-ranking reply

Posted on May 28, 2012 9:40 AM

Download the free utility EasyFind and search and remove all the Seagate files. Then restart.


Be sure to set up EasyFind to search for


files and folders

phrase

invisible files and packages


in the left-hand column.

2 replies

May 29, 2012 7:25 AM in response to softwater

Hey, that's some handy software. It found everything except for two files that were located in the /System/Library/Extensions folder. I guess that was out of the search scope.


Basically, I observed the startup screen and noticed that even with all of the files out, the system was still calling seagate objects on startup. I read this helpful article:


http://osxdaily.com/2007/01/22/what-happens-in-the-mac-os-x-boot-process/


I followed step by step until I found the additional files in the /System/Library/Extensions folder. I'm hoping that this is all the troubleshooting I need to do.

Spotlight not working...other important systems compromised.

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