Skip navigation

VoiceOver Kit doesn't install in iPod Shuffle 6th Gen

2961 Views 2 Replies Latest reply: May 30, 2012 10:58 AM by Ink_Runner RSS
Ink_Runner Level 1 Level 1 (0 points)
Currently Being Moderated
May 29, 2012 8:43 PM

Greetings!,

 

I know that this issue has been addressed before, however no proper answer or solution has been given. As you might know already by the title of this thread is precisely that after restoring a iPod Shuffle 6th gen to its factory settings (not the first time) came to the stage of installing the VoiceOver Kit. The problem starts after this part, in which the iTunes says "Downloading VoiceOver Kit" however, no download is shown. After a while it will cease this and do nothing. If the process is repeated, checking the option to enable VoiceOver it will simply do the same as before.

 

I've just tried this after reinstalling MAC OS X Lion 10.7.4, so it was a fresh iTunes install.

 

Something more to mention is if iTunes is closed while it is still trying to download VoiceOver, once the app is launched again it will prompt that iTunes library is blocked. Got to say that I already tried deleting the iPodVoiceOver.framework in the LIBRARY. Nothing works until now.

 

Thank you very much! hope we may find a solution.

iPod shuffle, Mac OS X (10.7.4), Macbook Pro (fall 2011)
  • whatheck Level 5 Level 5 (4,030 points)

    Can you download anything else from the iTunes Store or download other iPhone/iPod updates?

     

    Try looking for and removing the VoiceOver kit as shown below.

    How to uninstall VoiceOver Kit

    For Mac OS X:

    1. Quit iTunes.
    2. In the Finder, choose Go > Go to Folder.
    3. Enter /Library/Application Support/iTunes and click Go.
    4. Drag the "iPodVoiceOver.framework" folder to the Trash.
    5. Open iTunes.
    6. Sync your iPod  to iTunes.

    After removing it, are you able to get iTunes to download and install VoiceOver on your iPod shuffle?

Actions

More Like This

  • Retrieving data ...

Bookmarked By (0)

Legend

  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.