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recover answers to security questions

I have seached but cannot locate how to recover answers to security questions. iForgot only resets the password. We bought two new iPods and iTunes will not recognize our answers. It is very frustrating to not be able to buy from iTunes. Can anyone help?

iPod touch

Posted on May 30, 2012 2:48 AM

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Posted on May 30, 2012 5:15 AM

Can I change the answers to the security questions for my Apple ID?

Yes. You can change the answers to the security questions provided when you originally signed up for your Apple ID. Go to My Apple ID and click Manage your account.

18 replies

Nov 9, 2012 5:38 PM in response to taniafromal

Steps:


1) Go to appleid.apple.com

a) Click on manage my account

b) Log in

2) Click on the button on the left that says password and security

a) You should see your security questions and underneath that, a button that says something about sending it

to your rescue email address. Click on that and follow the procedures to send an email to your rescue. If

you don't see this button, then continue to the next steps.

3) If not, click the button that says support on the top left corner

4) Find contact support and click get started

a) Click on iTunes then iTunes store then:

b) Account Management>Lost or Forgotten Apple ID Password

c) Follow the onscreen instructions. Then it should boot up a page titled solutions. Choose the solution that

best for you.


Hope this helped!

burningstar077

Dec 27, 2012 4:14 PM in response to taniafromal

I keep trying many different things , youtube might be better help than this crap !! 😠


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I have seached but cannot locate how to recover answers to security questions. iForgot only resets the password. We bought two new iPods and iTunes will not recognize our answers. It is very frustrating to not be able to buy from iTunes. Can anyone help?

recover answers to security questions

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