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I keep having problems in various apps making in-app purchases. Tells me to contact iTunes support which isn't an easy process!
iPhone 4S, iOS 5.1.1
Hi...
In case this applies, you must have a credit or debit card on file in order to utilize In-App purchases. In-App purchases cannot be made from the balance of a redeemed iTunes gift card.
You can use the email form for contacting Apple here > Apple - Support - iTunes Store - Contact Us
Thanks for trying but I do have a debit card on file with them. I appreciate your reply though to try to help. I went to express lane support. Hopefully they can fix it!
I've checked a million of these same posts and no one has posted the solution. What is going on here? I specifically bought a gift card to make an in-app purchase and it is not working.
I'm having the exact same issue. Would really like an answer so I can get my kids the apps they need for school.
And it's stupid stuff that it won't let me buy like a national geographic subscription or the purchased versions of some free apps but lets me purchase others just fine.
Let us know what they say please.
Does anyone know why various, not all, apps will not allow me to purchase in-app purchases? It says to contact iTunes support.
