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Mac OS X 10.7.4 Mail keeps asking my password?

68184 Views 84 Replies Latest reply: Feb 9, 2014 4:12 AM by Jose_IUB RSS
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stirfry Level 1 Level 1 (0 points)
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Jun 2, 2012 11:39 AM

I'm having a hard time with this.  My Yahoo! mail keeps asking for my password when I know I type it in correctly.  I check the box where it says "Remember my password in keychain".  Here is what I have done to solve it:


Reset / repair keychain in keychain preferences.


Reinstall Mac OS X Lion


Reformatted my SSD and put Lion on again.


Tried deleting the in ~/Library/Preferences


To no avail, it still keeps asking for my password.  Keychain must have become corrupted as far as my Yahoo! mail is concerned.


Here is the specs on my computer:  Mac OS X Lion 10.7.4, 120 GB Intel SSD in Bay 1 (OS HD) and 500 GB WD Scorpio Blue (Data HDD) + 8 GB RAM.  I have my account linked up to my 500 GB WD Data HDD and not my SSD.  I am sure it has something to do with that, I am just not sure how to fix it.


If anyone can give me any suggestions, that would be great.

MacBook Pro (13-inch Early 2011), Mac OS X (10.7.3)
  • dominic23 Level 6 Level 6 (18,365 points)
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    Jun 2, 2012 12:59 PM (in response to stirfry)

    Hope information from this article from Apple helps.




  • bellade Level 1 Level 1 (0 points)
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    Jun 2, 2012 4:12 PM (in response to stirfry)

    Our new Macs (Macbook Pro and IMac) are having the same trouble with our yahoo and hotmail accounts. The mail program works fine for awhile, then consistently asked for the password again. The checkbooxes described above are both unchecked. My gmail accounts are not having this problem. Please advise. Thanks!

  • leadsleddeer Level 1 Level 1 (0 points)
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    Jul 30, 2012 6:19 PM (in response to stirfry)

    DITTO!  July 30, 2012. Contacted yahoo technical support today. Yahoo messed around for 45 minutes, changed mail preferences, and I ended unable to receive any mail in MacMail. At their instruction I sent myself 4 test messages. When I told him my iPad received the messages but not the iMac, they would still not accept the fact that they have a problem. (Person at Yahoo was not very familiar with MacMail). After I shut down the call, I re-set MacMail with Mail Assistant, and I'm receiving mail again, but still have the password problem.

  • Ernie Stamper Level 8 Level 8 (37,430 points)
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    Jul 30, 2012 6:52 PM (in response to leadsleddeer)

    I have a friend with a ymail account with similar problem on Lion.  So I created a new ymail account for myself, and set about testing it in Snow Leopard.  It is not working very long until it goes into the PW prompt business.


    From what I can read, it is simply that yahoo has made a poor implementation of IMAP, Lion and Snow Leopard default to set the account up as IMAP (and that is the protocol my friend and most people prefer), and something about the frequent checking by Mail to tell Yahoo it is there -- are you? is triggering a loss of the password.  I suspect it is at that point a deliberate action because the server has concluded, erroneously, that something is suspicious.


    Btw, my friend's iPad and iPhone get along just fine with the server, but I did not add to my iOS devices so as to not introduce any conflict cause.


    It is not a Mail problem, but one of Yahoo's making.  Some people have not been able to get them to admit they offer IMAP, btw.  I can test it in Lion anytime, but have not seen reason to do that considering what is happening in Snow Leopard.



  • duckless2nd Level 1 Level 1 (0 points)
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    Aug 5, 2012 8:21 AM (in response to stirfry)

    I find it funny you went through all of the work to reinstall an OS when it is clearly a server side issue. :-)


    What happens if you forget your password to eBay?

  • duckless2nd Level 1 Level 1 (0 points)
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    Aug 5, 2012 10:33 AM (in response to stirfry)

    I was just laughing about your troubleshooting skills that is all.  The problems stems from people that are using an iPhone/iPad/iPod Touch and using Lion/Mountain Lion at the same time.

  • duckless2nd Level 1 Level 1 (0 points)
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    Aug 5, 2012 10:40 AM (in response to stirfry)

    My way isn't the only way, I never even got it resolved and still have the same issue. I refuse to have my iPad and iPhone do manual email checking over PUSH.  So I just use the web version of yahoo now.

  • Ernie Stamper Level 8 Level 8 (37,430 points)
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    Aug 6, 2012 5:29 AM (in response to duckless2nd)

    I can report that the problem exists in Snow Leopard, and without having the account set up on any iPhone, iPad or other iOS device.  It is something that Yahoo has changed fairly recently.  I was testing with a brand new account for a friend who thought it was Lion introduced -- it is not that.  Probably Yahoo's reaction to so many getting hacked on their system.



  • djmrmexico Level 1 Level 1 (0 points)
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    Aug 7, 2012 11:42 PM (in response to Ernie Stamper)

    So I'm not sure if I understand - was this issue ever resolved? My mail ( has been having problems with the password being rejected for several weeks now... So annoying!!  I went into my accounts online and changed my passwords, deleted my accounts in apple mail and started over.... Still the password for my main sbcglobal account keeps getting rejected by the server. Should I just call att/yahoo support and have them talk me through it over the phone?

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