iPad home button not working

There does seem to be a systemic problem with the iPad home button. There are countless reports on the net of people who are experiencing problems with the button not working, and I'm now onto my second iPad in a row that's experiencing the same issue - when my first one stopped working I brought it to the Apple Store, who instantly replaced it without question, even though it wouldn't behave badly for me in the store. But now that new iPad is doing exactly the same thing. Symptoms are that the button works very erratically, and often not at all. It's hard to figure out if it's a hardware problem or something else. There are countless solutions proposed on the net, most of which amount to shaking a bag of bat's teeth over it. Anyone had any real success with any technique? It really seems like it's an iOS problem rather than a hardware problem, as iPhones and iPad Touches are also reporting it?

Posted on Jun 3, 2012 5:04 PM

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78 replies

Aug 26, 2012 9:33 PM in response to Maxplanar

I know this seems......silly?!? My home button doesn't/hasent worked in the past and I got it fixed. Try this. With your iPad in portrait view (long ways up and down), press and hold the home button. While continuing to hold the home button, turn the iPad to landscape view (long ways left to right), then back to portrait view. Make sure your screen rotates when you do this. Now let go of the home button. Hopefully, this is a fix to the "more common" issue in this case and resolves your problem.


Good luck!

Jul 9, 2012 2:58 AM in response to Maxplanar

Having removed the iPad2 from the magnetic case it then worked without problems for about 2 weeks but started giving problems again. I have now initialised the accessibility button and use that when the home button fails to work. Using the four finger swipe I found a less attractive option. Clearly there is a problem with the home buttons. What surprises me is that Apple do not seem to be working to fix it.

Jul 8, 2012 3:04 PM in response to Maxplanar

I had this problem with an iPad2, purchased in May 2011. It occured at about the 8 month point. After a few weeks of increasingly erratice behavior, the home button failed completely. Apple replaced the iPad, in the store, without question. The problem occured again, in the brand new iPad, after 60 days. It appears to be a known issue. Resets and restores did not solve the problem.


I am currently using the second iPad with its home button working less and less consistently. As a workaround, I use the ACCESSIBILITY setting in Settings / General. I have it turned on. It gives me an on screen option for the home button. Should the physical button fail completely, as it did in my first iPad, this will at least give me an option to use the iPad until I take it back to the store. This is important if you want to remove confidential data before turning the iPad in for repair.


It goes without saying that this is disappointing.

Jun 3, 2012 5:26 PM in response to Maxplanar

You can try waving bats teeth over your iPad, but it really isn't a common problem and there is no system or software issue I'm aware of that causes a home button to stop working. Before you take your iPad back to Apple, try the standard trouble shooting steps......Reboot, Restore from Backup, Restore as New Device. If you need direction on any of these, let us know. But, if you do all three and your home button is still non responsive, it's likely a hardware issue and should be looked at by Apple. My houselhold has had 3 iPads and 4 iPhones over the last few years. Not one of our devices has ever experienced a home button which doesn't work.

Jan 3, 2013 3:10 AM in response to Maxplanar

I've had my iPad just over a year now and have been experiencing the intermittent button problem about 1-2 months. While the indicated solution above work temporally, and needs to be redone again occasionally so it is not a permanent fix, at least in my case. My question is, then based on the nature of the issue and the temporary nature, would this indicate that it is a SOFTWARE problem, or a HARDWARE issue????? At least a software problem stands the chance of getting fixed...

Thanks or any feedback!

Jul 9, 2012 1:43 AM in response to lobsterghost1

I would disagree that it isn't a common problem - there's countless threads about it around the net. It really does seem like a real issue, and Apple's Genius Bar replacement was very clearly becuase "yes, that happens". I have had to give up using the Home button on the new, replacement iPad they gave me, and I just use the four finger swipe to return to the home menu.

Dec 3, 2012 4:39 PM in response to Ram4Kid

Last march I bought and iPad 2 and a few months later started having this problem... Home button just wont work. But since theres this tricks w the fingers ....multitasking gestures, I relied on that and on the days the button worked properly. Until I really got tired, started writing to apple... Applying for service. While I was writting my friend entered this chat and told me the Ram4kid solution to this problem.... And guess what??? Has been working ever since every single time. THANK YOU SOOO MUCH AND MERRY CHRISTMAS!!!

Jan 8, 2013 12:45 PM in response to Maxplanar

I've had the same problem - just started a week ago. I've read all of the threads - the recalibration you mentioned (rotating the screen while holding the home button) seems to work. Also they mention some sort of a reset - push the power button on the side, when the "slide to power off" icon appears, hold down the home button and wait until the "slide" icon fades. They both work, problem is, it comes back. I'm pretty certain it is not a hardware issue. I have never dropped my iPad, I keep it in its case, I don't let anyone else touch it, nor do I pound on it that much.


It's not like it happened gradually, and the reset fixes seem to work for a short period of time. I'm trying to figure out if there is some sort of app conflict - maybe when one of them updated, but I can't seem track it down.

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iPad home button not working

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