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My screen went black

Hi all,


My iPhone 4 screen suddenly went black. The phone did not fall, or was in contact with coin, keys, nothing of the sort. It´s off as when there is no battery, but the battery was fully charged.


I tried to make someone call me, and the phone doesn´t ring.


I tried to connect it to the PC, and iTunes doesn´t lauch automatically (as if nothing had been plugged in). I totally looks as if it were off. And I cannot turn it on.



Has anyone had this same problem? Or does anyone know if it´s something fixable somehow?


Thanks for the help!

iPhone 4, iOS 5.1.1

Posted on Jun 4, 2012 8:11 AM

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Posted on Jun 4, 2012 8:13 AM

Try a reset by pressing and holding the sleep/wake button and the home button for 10-15 seconds until the Apple logo appears, ignore the red slider. Then turn back on. You won't lose any data doing the reset.

6 replies

My screen went black

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