Gmail problems with Mail 5.2

I don't use Mail, I use Outlook (I've never used Mail - before Outlook, I used Entourage) and I have no trouble with using an IMAP gmail account. I don't know the setup i mail, but you have the server names right. The incoming server needs to use SSL and the outgoing server also requires SSL and a port override - it should be port 465.

You'll also need to enter your email address and password to access your stmp server.

Check these items and see if you can get it to work.

Regards,

Clinton

Sorry - I can tell you that they're not offline because I'm receiving mail!

Maybe someone more familiar with Mail will step in...

Good luck,

Clinton

Try imap.googlemail.com and smtp.googlemail.com. It is not imap.gmail.com or smtp.gmail.com.

Shooter-

I'm using the imap.gmail.com and stmp.gmail.com servers. That's what Google recommends and it's been working flawlessly for me for almost five years now!

Clinton

I use Thunderbird on both Mac and PC and it sets up imap.googlemail.com on both platforms. Yes I would think there is a Re-Direct from Gmail.com to Googlemail.com.

Ping www.gmail.com and you get Pinging googlemail.l.google.com. So there is no server called gmail.com. It is redirected to the URL above with an IP address of 74.125.139.83.

Could be the OPs DNS servers are slightly FUBAR and does not have the entry for the Redirect to the Real Gmail servers. And the DNS servers that you are using does have that redirect.

EDIT:

If you ping googlemail.com it is not redirected at all. It states Pinging googlemail.com with the same IP address. So the Gmail redirect is actually going through some other redirect, the addition of the .L, before it gets to the REAL Google mail servers.

I can ping both and there doesn't seem to be any redirection:

PING googlemail.com (74.125.139.18): 56 data bytes

64 bytes from 74.125.139.18: icmp_seq=0 ttl=38 time=20.912 ms

64 bytes from 74.125.139.18: icmp_seq=1 ttl=38 time=24.338 ms

64 bytes from 74.125.139.18: icmp_seq=2 ttl=38 time=23.981 ms

64 bytes from 74.125.139.18: icmp_seq=3 ttl=38 time=25.165 ms

64 bytes from 74.125.139.18: icmp_seq=4 ttl=38 time=23.309 ms

64 bytes from 74.125.139.18: icmp_seq=5 ttl=38 time=21.010 ms

64 bytes from 74.125.139.18: icmp_seq=6 ttl=38 time=21.780 ms

64 bytes from 74.125.139.18: icmp_seq=7 ttl=38 time=23.615 ms

64 bytes from 74.125.139.18: icmp_seq=8 ttl=38 time=22.759 ms

^C

--- googlemail.com ping statistics ---

9 packets transmitted, 9 packets received, 0.0% packet loss

round-trip min/avg/max/stddev = 20.912/22.985/25.165/1.405 ms

Clintons-MacBook-Pro:~ clintondyches$ ping gmail.com

PING gmail.com (74.125.139.83): 56 data bytes

64 bytes from 74.125.139.83: icmp_seq=0 ttl=38 time=19.895 ms

64 bytes from 74.125.139.83: icmp_seq=1 ttl=38 time=23.422 ms

64 bytes from 74.125.139.83: icmp_seq=2 ttl=38 time=21.271 ms

64 bytes from 74.125.139.83: icmp_seq=3 ttl=38 time=22.782 ms

64 bytes from 74.125.139.83: icmp_seq=4 ttl=38 time=21.710 ms

64 bytes from 74.125.139.83: icmp_seq=5 ttl=38 time=24.327 ms

64 bytes from 74.125.139.83: icmp_seq=6 ttl=38 time=23.408 ms

^C

--- gmail.com ping statistics ---

7 packets transmitted, 7 packets received, 0.0% packet loss

round-trip min/avg/max/stddev = 19.895/22.402/24.327/1.411 ms

But it's worth a try - I guess you and I just aren't Mail users, are we? I've never tried Thunderbird - I've been using MS mail apps since Office X came out (and have been using Word and Excel since 1985, so I doubt that I'll ever change).

Good to see you,

Clinton

I'm doing the Pinging from my Windows desktop using comcast as my ISP and 4.x.x.x DNS servers.

No I don't use what Apple calls a email program, POJ IMHO.

Never got on with Outlook although I've had access to it since it came out, whenever that was. Only been using a Mac for the last year and tried Mac Mail but it is just TO APPLE for me. And from the many posts about it on all of these and other forums I never will.

You've only been using Mac's for the last year?

You must be in IT or something, because you certainly have gained my respect as someone knowledgeable about Mac's! I've been using them since 1985 and I find out new things every day.

In awe...

Clinton

No I'm a Carpenter/Cabinet maker. Been using computer since the early 90's and took to them like a fish take to water.

Thanks for the compliment.

That's great! I bought my first computer in 1977 (not an Apple II - a TRS-80). In my years in the printing industry I worked on all sorts of computers - from early mainframes running proprietary OS's to Unix to Windows to Mac's. Mac's finally took over typesetting and pre-press in the late '80's, early '90's. I was on a panel concerning the future of electronic pre-press at the Print 91 convention in Chicago and got laughed at because I said that proprietary systems (Scitex, Crosfield, etc.) were on the way out and that PC's and PostScript were the future of electronic pre-press.

Oh, if I could only see their faces now!

You fish out of water, you...

Clinton

Have you tried imap.googlemail.com and smtp.googlemail.com as the servers?

Have you tried pinging both Gmail.com and googlemail.com to see if they resolved correctly and you get a response. I suspect the DNS servers your router is assigned to is not resolving the Gmail addresses correctly.

But I thought that was fairly clear, to carry out those steps, from our previous posts.

On your internet router see what the DNS server IPs are set to. On you Mac check that they are the same. Search, I was going to say Google, for Open DNS server addresses and set your router to one of them, as the top listing for DNS servers.

For some reason whatever DNS servers you are now using, normally assigned automatically by your ISP and then passed on to the computer on your LAN is not resolving the Google email servers. you could try imap.Real-IP-Address and see if that works. If you ping the IP do you get a response?

I use 4.2.2.1 and 4.2.2.2 and my router picks up a third from my ISP.