Gmail problems with Mail 5.2

I'm using Apple Mail 5.2. Today, I found the solution for the smtp server offline problem with Gmail.

Here is the steps:

1. Mail - Preferences - Accounts select the Gmail account.
2. Outgoing Mail Server (SMTP) click the dropdown list and select the "edit the smtp server list"
3. Clickt the Gmail server from the list
4. From advanced tab : Use the custom port : 587
5. Use the SSL
6. Authentication : Password
7. Username : ..........@gmail.com (your gmail account name)
8. Paswword : enter your password
9. Click ok.

Refresh the mail....

Hopefully, that will solve the OPs problem - it's good to finally find someone who is actually using Mail and accessing GMAIL via IMAP!

Clinton

Thaks for you kind reply Clinton...

You may monitor the changes in action via "Activity" under the "Window" Menu of Apple Mail. Or click the alt-cmd-0

Hope this will help to solve problem...

Cheers,

Sorry dust1 to waste of your time.

I forgot to add step 4 that I found the custom port with trial of all ports :25 , 416 etc...coming from default ports above.

Your college server might be set up for the different ports than 587. If you can find and setup the correct port, "offline" indication will be removed from near Gmail.

Hope to fix problem.

dust1 wrote:

Thanks a lot to everyone for their help, but nothing is working. I followed your steps scelebci and it still doesn't work. I am on a college network and I'm thinking that maybe that has something to do with it..

Try pinging the IP address of googlemail.com I posted above and or the IP address you got when you tried pinging it. If you get a reply then it is the DNS servers the college is using that is not resolving the URL correctly.

OK, so I am using Gmail with Mail 5.2 and it said 'Outgoing Mail Server (SMTP) offline' UNTIL I went into Gmail security settings and deactived the 2 step verification process. Now I am online with Gmail.

Thanks so much Scelebci, your solution worked perfectly. I have spent the last 2 hours of my life trawling through the forums, and editing and deleting the various SMTP accounts (for my sins have 6 gmail accounts) all to no avail.

My initial problem was that one of my gmail SMTP accounts went offline. I initially didn't realise this and was only alerted to the problem when I kept getting replies back to my business email when I had sent an email via a personal address. I then realised that I had to specify that the emails would only go from the specific account, so that if the SMTP account goes offline in the future mail won't automatically send the email by choosing that another account.

Anyway through my meddling I managed to compound the initial problem of having one account offline to having every account offline and no amount of editing / deleting / adding smtp information would shift this - I have no idea how I managed this - some sort of 'anti' skill perhaps?

Just to reiterate I used your option of specifying the custom port /ssl and now all accounts are 'online' and all my emails are going from the correct account. Yikes what a pfaff but ++++ thanks !

Dear Aislebback,

Thanks for your kind comment. I appreciated to see it works and helps to someone.

Please do not hesitate to contact with me in case of further query via dr.apple@doktorapple.com

Regards

Sinan Celebci

Dr.Apple

Had the same problem. The solution was very simple: you should go to your account settings (e.g., Window - Connection Doctor - Click on the account which is offline) and make sure SSL option IS ticked. Re-run Connection Doctor, should work fine.

Hi dust1,

Did you get anywhere with your college network? I have the same problem and have been struggling.

Some ideas:

1. Ensure there are network and firewall permissions for imap.gmail.com, pop.gmail.com and smtp.gmail.com, as well as imap.googlemail.com, pop.googlemail.com and smtp.googlemail.com.

2. Ensure there are network and firewall permissions for imap, pop and smtp protocols.

3. Ensure there are network and firewall permissions for ports 993 (imap), 995 (pop), 25, 465 and 587 (smtp).

Does all this make any sense, people?

Thanks in advance.

Thanks so much for this 'simple' fix. The problem still exists with Apple Mail 5.3, but I tried your suggestion and seems fine!

For what it's worth, I had this issue too and then I realized you don't have to deactivate the 2 step verification, you only need to generate an app-specific password and use it in place of your normail Gmail password in Apple Mail. Works like a charm and still secure!

How do you create an app specific password? I am having the same problems.