Outlook Mac 2011 reminders won't go away after dismissal

I'm running Outlook for Mac 2011 and my office reminders keep popping up even after I've dismissed them. Additionally, I'm also sending out new invites to meeting attendees, etc. apparently. It's something with the calendar syncing with the iPhone I think but am not sure how to fix / stop it. Help?

iPhone 4, Mac OS X (10.7.2)

Posted on Jun 8, 2012 11:08 AM

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22 replies

Feb 6, 2016 11:58 AM in response to Gerald Stanley

I have the same issue. Outlook 2011 for Mac running on an Exchange Server. The only reminders that will not dismiss permanently are ones without a due date. I have had success in making the reminders go away by selecting the reminder and adding a due date of "today" and then dismissing.


This ^^^


Seems to be the least intrusive and worked just fine. This may be a good option if you have only a handful of these straggler notifications.

Jun 9, 2012 7:34 AM in response to spollock228

I support a lot of clients who use Outlook 2011. My first suggestion would be to clear the cache for your calendar in Outlook. It's easy. You do this by right-clicking your calendar(s) and selecting "Folder Properties". When the Properties window opens, click the Empty button under the Empty Cache section. This will clear your local copy of the calendar, and make Outlook download a fresh copy of all of your events from the server. I see this a lot. It's a synching issue in Outlook 2011. You can do this with all of the folders in Outlook (mail folders, contacts, etc). It's advisable that all users of Outlook 2011 do this frequently with large folders if they're on Exchange, Kerio Connect, or IMAP accounts. Outlook 2011 has some nice features, but I prefer Mail, iCal, and Address Book over Outlook 2011. They don't get corrupted, and they don't crash a lot if a user has a lot of email content. I hope this helps. I didn't want to redirect you some place else. The Microsoft forums have been a lot of help for me, but as an Apple Consultant, I've had to learn a lot about Outlook 2011 since it first shipped in Oct. 2010. It's really just a remodelled Entourage. It's still prone to the same old database problems that Entourage had, which is why I won't use it.

Nov 9, 2012 11:10 AM in response to spollock228

KTG Howie, I'm with you on avoiding Outlook 2011. I'm having a ton of trouble converting from Apple Mail, ICal and Google Calendar over to Outlook for Mac 2011 because my company needs me to be on their Exchange server so that I can see my teammates calendar avail, and I haven't figured out a way to do this on iCal or GoogleCal. Outlook 2011 sounded good, but now that I'm into the conversion of data and Outlook is crashing like every 10 minutes, I'm wondering if it's worth it. I wanted to have everything in one place, but I can't find a way to get all of my personal calendars transferred and now Hostway tells me that I probably need to reinstall Outlook (either a bad profile, I didn't install it right or I have too much data on the server. Who knows? That's all I know is that I have reminders showing up from 2008 now and emails that I've deleted, keep showing back up. Ready to chuck it. KTG Howie, any idea if there's a way to set up iCal with Exchange so that I can see my team's availability without needing Outlook?

Feb 8, 2013 1:29 PM in response to Lmrich316

Starting with Snow Leopard, the Mac supports Exchange natively. There should be no reason why this wouldn't work unless there is an unusual Exchange implementation at your office, or it's older than Exchange 2007. It sounds more like you have bad IT guys with no creativity more than anything. My experience with Outlook 2011 has been dismal. If I was to state exactly what I think about it, I would probably get banned from this forum. It is the WORST choice for business email. It does not handle large mailboxes very well, and it constantly gets out of synch with the server. It's horrible.

Aug 15, 2013 9:15 AM in response to genag

Hmmm....I had this issue.....tried clearing the cache (which does clear everything out....I assume the downloading will bring things back!)...but added a new appt, & sadly the old one popped up as another reminder again.


So doesn't look like it worked for me :-(


I use blackberry, & that does NOT have the appt...nor does our outlook web access....so it is hidden somewhere else :-(


Welcome any ideas !

Oct 18, 2016 12:54 AM in response to deuxpied

This also solved my problem.


Note : after clearing my cache of my exchange inbox folder (as suggested earlier in this thread) the mail downloading process is taking ages and am not getting any new messages visible in my inbox...

Clearing the inbox cache folder in other words did not solve the problem of removing the Outlook reminders, on the contrary it seemed have created another problem...

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Outlook Mac 2011 reminders won't go away after dismissal

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