why wont my apple tv connect in 1080p mode

My Apple TV cannot connect to my TV in 1080p mode, only 720. My TV supports 1080p. Why is this?

Apple TV, Mac OS X (10.7.4)

Posted on Jun 9, 2012 11:02 AM

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Posted on Oct 19, 2017 10:45 PM

happened to me. I turned off the apple tv and checked my tv's picture settings. It turned out someone accidentally changed the tv's screen resolution to 4:3. I changed it back to 16:9. When i turned on the apple tv problem was fixed.


Your tv's picture settings depend on the brand but may usually be found in the "menu" option (check menu > picture settings > screen mode > 16:9)

21 replies

Jan 31, 2015 5:57 AM in response to kaushpaul

kaushpaul wrote:


Same thing was happening to me. Mine is an older TV (2012) as well. I read some of the comments on this forum and just switched the HDMI cable from the default cable that Apple provides to a higher end cable (I used Rocketfish ). Voila! It works! I can't explain the logic behind this but will definitely ask some of engineering buddies.

Not all HDMI cables are the same - different grades of connector/wiring quality as well as faulty cables with loose connections etc….


Great reminder about trying different cables, good to hear it worked for you, just to point out AppleTv does not come with an HDMI cable so it's not an Apple acble at fault (unless you bought one in a store/online from Apple spearately).


Amazon seem to have a great range of cheap basic HDMI cables these days - bought several a few months ago as my AV amp has 8 inputs and I got fed up swapping them all the time - also some of my older cables were expensive, with thick/heavy leads (or at least the sleeve!), and they were stressing the HDMI inputs visibly due to their weight. Cheap and lightweight are fine for me if they work!

Nov 2, 2015 5:50 PM in response to kathy in san antonio

I was CERTAIN my Sony 55" Grand Wega "High Definition Rear Projection" TV was the real deal. But when I tried configuring my new Apple TV (4 gen) to stream at 1080p, all I got was static. When I downgraded output to 720 it worked fine.


After reading Kathy's suggestion I scrounged around and retrieved the technical specifications for my Sony model KDF-55WF655, which is several years old. And lo and behold, the fine print revealed the truth: 1080i (interlaced) is supported but not 1080p (progressive). What we've been watching all these years has been faux-HD!


I suppose we should now be in the market for an OLED-technology 60-incher to mount on the living room wall.


Of course there's a completely new Ultra-HD standard coming down the pike. But we don't use cable, we stream our content over the Internet. When will the Internet service providers (the phone and cable companies) be able to stream at the huge speeds required to watch, say, a Netflix movie in Ultra-HD without dropping frames? We've already been hearing about Verizon "throttling" back data transmission speeds to heavy users. I'm doubtful that the phone company's twisted-pair wiring (which dates back to the 1800s for goodness sake!) will ever be able to carry Ultra-HD. It's going to be coax or fiber, is my guess.


But I really don't care. I don't intend to upgrade to Ultra-HD. At 60" screen size, for my Boomer-aged eyes, 1080p HD is more than adequate. And as the years go by I'll be satisfied with less and less. LOL

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why wont my apple tv connect in 1080p mode

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