Previous 1 2 Next 29 Replies Latest reply: Jun 30, 2013 10:07 AM by aprocopiou
YogX Level 1 (0 points)

I was using PhotoStream since it came out to sync photos between all of my devices - but since about a month ago - it stopped working.

The iPhone won't upload any photos to the PhotoStream anymore... What could be the problem?

What could be the problem?


iPhone 4, iOS 5.1.1
  • Tgara Level 4 (3,545 points)

    On an iOS device, new photos you take will be automatically uploaded to your Photo Stream when you leave the Camera app and are connected to Wi-Fi. 

     

    Try closing the camera app and make sure you are connected to Wifi, and see what happens. 

  • YogX Level 1 (0 points)

    I'm connected to WiFi most of the time - and I used the camera app on more than one occusion in the last month - so it didn't solved my problem :/

  • Tgara Level 4 (3,545 points)

    YogX wrote:

     

    I'm connected to WiFi most of the time - and I used the camera app on more than one occusion in the last month - so it didn't solved my problem :/

    Did you close the camera app?

  • YogX Level 1 (0 points)

    Yes - just doubled check

  • Tgara Level 4 (3,545 points)

    Just for clarity, are the photos you take on the iPhone getting into the Photostream album in the iPhone's Photos app?

  • YogX Level 1 (0 points)

    nope

  • jcjcc5 Level 1 (0 points)

    Make sure you Icloud back up is set to ON.

  • jcjcc5 Level 1 (0 points)

    And Photo stream is also ON

    This is in setting and Icloud then Photo stream and IcloudStorage and backup at the bottom.

  • jcjcc5 Level 1 (0 points)

    Ensure your iOS device has not fallen below 20% battery power. To preserve battery life, Photo Stream downloading and uploading are disabled when the battery reaches this threshold. Downloading and uploading will resume once you charge your device, and the battery charge is greater than 20%.

  • jcjcc5 Level 1 (0 points)

    Maybe you have reached the hourly or daily threshold, not likely but its worth a try

    • Per Hour: 1,000 photos
    • Per Day: 10,000 photos
  • jcjcc5 Level 1 (0 points)

    If you upload tons of photos you may have reached the max space for Photos in the cloud. I think it is 10GB.

    Also, Photo stream only supports these formates. Photo Stream supports JPEG, TIFF, PNG, and most RAW photo formats

  • YogX Level 1 (0 points)
    • iColud and PhotoStream are both ON
    • iPhone is connected to WiFi with more than 20%
    • I don't upload more than the threshold (my iPhone haven't synced with PhotoStream in the last month)
    • No reason the photos on the iPhone will be in a different format than PEG, TIFF, PNG, and most RAW photo formats because the photos was taken with the camera app

     

    ( I don't know who marked this question as solved - because it's not :/ - thank you for all of your help by the way!)

  • Tgara Level 4 (3,545 points)

    Looks like you've done all the normal troubleshooting tips.  As a last resort, you might want to try resetting the photostream feature. 

     

    http://support.apple.com/kb/HT4890

  • YogX Level 1 (0 points)

    Tried reseting my PhotoStream twice - yesterday and today.

    Gave me  "could not reset photostream error".

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