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Brand new macbook pro mid 2012 constantly freezes, help please!!

Hey guys, yesterday I bought the new Macbook Pro 2012 13 inch. In the first half hour of use it froze 5 times! I had to turn it of from the power button. I only have Google Chrome, Skype and the Diablo 3 launcher (could never play because of freezes that don't let download finish.

Please help me, first mac I buy and apple recieves me this way, full of problems 😟

Mac OSX 10.7.4

Thanks!

MacBook Pro, Mac OS X (10.7.4)

Posted on Jun 14, 2012 7:52 AM

Reply
59 replies

Jul 29, 2012 12:24 PM in response to Airplai

Sure you can get the new Moutain Lion version of OS X for free from Apple as the owner of the newest Mac computers. Get that version and install it and post back how it works.

Airplai wrote:


I am having a similar issue, my Macbook Pro 15 2012 freezes on occation while doing just about any task. From heavy intensive work with Pro Tools recording and editing to iChating with friends. Very random. I am in Jamaica and there are any Apple stores here so I would have to ship the machine back to the U.S. So I am hoping this is a Lion bug of some sorts that can be fixed with an update.

Jul 29, 2012 12:46 PM in response to Shootist007

In my case Chrome made my mid 2012 MBP 13" freeze, but then a Chrome update fixed this problem. iMovie made my MBP crash, so I decided not to use iMovie until an update appeared. Now here´s my BIG problem, today I was installing Mountain Lion and when 10min remained it froze. I had to hold the power button and power off the Mac because not even the trackpad was responding. When I powered on the installer opened and I tried to install it again (no more Lion, as soon as I power the mac I get the ML installer); so as I had this problem I decided to take it to the Apple store to have it checked, in 48hs they will phone me.

Jul 30, 2012 12:27 AM in response to Airplai

Airplai wrote:


I am having a similar issue, my Macbook Pro 15 2012 freezes on occation while doing just about any task. From heavy intensive work with Pro Tools recording and editing to iChating with friends. Very random. I am in Jamaica and there are any Apple stores here so I would have to ship the machine back to the U.S. So I am hoping this is a Lion bug of some sorts that can be fixed with an update.


Airplai we in the same boat. In Jamaica as well with the same computer, same problem.. There are two Apple certified stores in Kingston that are responsible for repairing Apple products. They directed me to them, but I refuse to take it to them, I don't see the sense of taking a brand new computer for repair. I requested a replacement and then send back the first one. Will be receiving the new one wednesday through MailPac. I've been reading around and was wondering if the x-ray scanning through the airports could interfere with the operation of the system, most of who are experiencing the problem seems to be outside of the United States.

Aug 5, 2012 1:44 PM in response to Maziyar

I disagree there is anything wrong with his machine. I have a mid 2010 Macbook Pro with the same sort of issue ever since I installed Mountaion Lion. I have been to the G bar twice, in both cases everything checked out to be just fine hardware wise.


There are numerous other threads about this all over the Internet at the moment. Some serious issues with 10.8 and the Nvidia drivers, again. This was a problem for my model in Lion as well shortly after the 10.7.2 update.

Brand new macbook pro mid 2012 constantly freezes, help please!!

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