Brand new macbook pro mid 2012 constantly freezes, help please!!

I'm having the same problem and I read an article today that says it's a problem with Chrome. It only froze on me when using Chrome. Article only mentions Macbook Air but it seems to be the Pro also. http://osxdaily.com/2012/06/27/new-macbook-air-freezing-try-different-web-browse r/?utm_source=feedburner&utm_medium=twitter&utm_campaign=Feed%3A+osxdaily+%28OS+ X+Daily%29

Patopip, did the update fix the problem?

I'm still getting random freezes using pro tools 9. I'm using 2 plugins at most. Also, when I'm editing tracks on pro tools, dragging and using the "warp" tool, the screen sometimes turns blue, green or white. It happens when I'm dragging something to the side. The color screen goes away if I click anywhere. =\ Im definitively asking for a new machine. I still have 20 days since i bought it i think. meh....

pabloprieto2002 wrote:

I still have 20 days since i bought it i think. meh....

You have 14 days from purchase date to return it for Full Refund. Do it today, IE Return it and get your money back. Then use whatever computer you were using until Apple get all these problems worked out.

I bought it on best buy. They told me I had 30 days to return it.

pabloprieto2002 wrote:

I bought it on best buy. They told me I had 30 days to return it.

You better check the best buy website as there is only a 14 day return policy on computers and Apple only allows 14 days from purchase date.

http://www.bestbuy.com/site/Help-Topics/Returning-Online-Purchases/pcmcat2608000 50014.c?id=pcmcat260800050014

Nope. 30 days. And I just called the store to confirm. I got 30 days to return it or change it.

You better read that again. It states just under the # of days listed.

Best Buy reserves the right to deny any return or exchange.

Apple only allows 14 days so BB can say Sorry No Return as it goes against Apple policy.

Good Luck.

Well, I went to the store on monday to return it. They ran some hardware tests and everything came out ok. I still asked for a new machine and though they said it was fine they didn't have any more Macbooks in the store at the moment. They told me I could keep the one the got for the 30 day period and come back and return it until the new shipment gets there. I think I'm good.

I installed the update, and mine still freezes when I launch Adobe Photoshop.. I don't have Chrome installed..

Same prob. Mine works after the 2 softwareupdates better but still freezes and sometime a force quit. Is it convermed by Apple the problem is the intel HD 4000? Even with only safari, finder and excel open force quit is unfortunitally the solution. When the keybord is not respomdimg and also the mouse not you can't do something else :(

And if more people have the same problems and it's a hardware problem, then is the question if it's good to get a new one... I think waiting for mountain lion.

Mid 2012 macbook pros are a total dissapointment. I currently have a second replacement of mbp13.3 i7 and it has this problem with the gpu. My first one had a problem with the hdd making incredibly loud high frequency noices. I did the mistake to update to mountain lion fast before applying the patches and now I cant even install those. I get freezes constantly, especially whenever i use flash independently of the browser. I will probably return this and get my money back this time. 😟

I am having a similar issue, my Macbook Pro 15 2012 freezes on occation while doing just about any task. From heavy intensive work with Pro Tools recording and editing to iChating with friends. Very random. I am in Jamaica and there are any Apple stores here so I would have to ship the machine back to the U.S. So I am hoping this is a Lion bug of some sorts that can be fixed with an update.