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"Apple Mobile Device" failed to start. itunes does not recognize my iPhone4.

I decided it was time to resync the music on my iPhone since its been months. I begin the sync and after a minute or so, my iTunes suddenly does not recognize my iPhone and freezes. I honestly have no idea what happened but was undaunted.


OS is MS Windows 7 Home Premium 64 bit SP1


Now, after trying:

- updating to iTunes 10.6.3, which stops installing after a popup saying "Service 'Apple Mobile Device' (Apple Mobile Device) failed to start. Verify that you have sufficient privileges to start system services. With the options Abort Retry or Ignore. Retry does nothing. Ignore allows iTunes to install but it doesn't recognize my phone still which is all I care to use iTunes for.


- uninstalling all iTunes, Apple, Quicktime, and Bonjour software, which was difficult to do since you have to follow a particular order or else they wont actually uninstall.


- performing a registry clean using CC Cleaner


- wiping my compter's apple related Temp files in app data..


- restarting with a clean boot... updating all drivers.. updating windows..


I am becoming quite daunted.


I have done essentially every single thing I could find that might resolve this error. I restarted and tried again (this is the third or maybe four time) and it still will not install.

I cannot get any third party software to recognize the phone either since I need that Apple Mobile Device. I could always sync my library with Spotify but that's cumbersome and makes me not like my beautiful iPhone.


Any help would be AMAZING. I've run out of ideas.

iPhone 4, iOS 5.1.1

Posted on Jun 14, 2012 2:14 PM

Reply
17 replies

Oct 24, 2012 2:51 PM in response to gsheffi

What worked for me:


I uninstalled itunes

activated the command line as admin (run as admin)

wrote the following line:

fsutil resource setautoreset true C:\


(c:\ is where your windows is installed)


installed again

and the installation completed (didn't change the directory of installation)


I'm going to assume that cleaning the logs (that's what fsutil resource setautoreset ture c:\ does) fixed the problem - at least for me.

Oct 24, 2012 8:46 PM in response to shinytriceratops

I finally uninstalled everything iTunes related and checking my add/remove programs for ALL of the programs and all traces of the corrupted installation.


I then downloaded the installer to my DESKTOP.

I then re-installed using a Right-Click, "Run as Admin" and everything installed in place properly.


It started working after a reboot, immediately after completing the installation.


Hope this helps folks!

"Apple Mobile Device" failed to start. itunes does not recognize my iPhone4.

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