Cannot remove older version of iTunes, cannot DL latest iTunes

press the name of program to direct u to the web site i'll wait ur reply

"The feature you are trying to remove is on a network resource that is unavailable.Click an alternative path that contains the installation package 'AppleSoftwareUpdate.msi in the box below'. However, even when i try to locate for the software i simply cannnot find it!

Download the Windows Installer CleanUp utility from the following page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):

http://majorgeeks.com/download.php?det=4459

To install the utility, doubleclick the msicuu2.exe file you downloaded.

Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any Apple Software Update entries and click "Remove", as per the following screenshot:

Quit out of CleanUp, restart the PC and try another iTunes install using an iTunesSetup.exe (or iTunes64Setup.exe) downloaded from the Apple Website:

http://www.apple.com/itunes/download/

Does it go through properly this time?

Thanks for this! It worked!

I did that and it still doesnt work for me It said cann not remove older version of i tunes I tried removing everything i tunes and still doesnt work

See turingtest2's user tip on Troubleshooting issues with iTunes for Windows updates - this describes the steps necessary to remove all components of a previous iTunes installation prior to installing or updating.

I dont have the folder in program files-I tunes??

I try and I get this eror" Cick ok to try again or enter an alternate path to a folder containing the instalation package I tunes msi."

If you're running a 64-bit edition of Windows, all prior releases of iTunes other than 12.1.0.71 (and the current 12.1.1.4) will be installed in C:\Program Files (x86). Note, though, that simply deleting folders is never sufficient to uninstall iTunes (or any other application). Even if the original folders to which iTunes was installed are absent, there may be components in other locations - the previously referenced tip describes how to remove these and the order in which they should be removed.

im still having no luck

For general advice see Troubleshooting issues with iTunes for Windows updates.

The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies. The notes below the box include what to do if you cannot remove a specific component.

The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.

Your library should be unaffected by these steps but there also links to backup and recovery advice should it be needed.

tt2

Ill give it a try and let you know, I have to go to work soon So ill post tomorrow.

Still no luck Its like my computer doesnt want I tunes.

Exactly what error do you get now and at what stage? Which installer did you use?

tt2

i use the i tunes installer and i get a pop up that tries to im going to post a screene shot 1 sec