MacBook Pro Retina display burn-in?

With that being the case, what do you think about someone that tries several laptops without verifiy they have any issues in Grand Central Terminal Apple store just to get one using a Samsung panel?

I have to admit I wonder that too. Also people who "unbox" them on youtube then just send them back...

There must be a fair use limit or something ?? I mean if I didn't want to pay for my MacBook I could just buy it then keep returning them after 13 days so I effectively rent it for free but the money is stored in the MacBook form but it's still mine to redeem whenever I want 😕

Jon P D wrote:

There must be a fair use limit or something ?? I mean if I didn't want to pay for my MacBook I could just buy it then keep returning them after 13 days so I effectively rent it for free but the money is stored in the MacBook form but it's still mine to redeem whenever I want 😕

I've wondered about this too. Sending my first one back (will be picked up 11 days after delivered just because of bank holiday coming up here in the UK), but thinking about reordering before then so I'll get another in 2 weeks from order date. But when I arranged my return the customer services rep didn't even ask why I want to return or if it's even faulty, it's just part of their 14 days no questions asked... Only when I pointed out the reasons did they know. So what is to stop me reordering, returning, reordering etc until I get one I'm happy with? They will have 2 lots of my cash for much of the time if the next order gets charged before a return has been processed, but I wonder if at some point they will try and stop this happening?

I figured it's a better route to go down rather than asking for replacements on the same "order" since on the phone they have to take your word for it, yet I refuse to go to an Apple store (none close to me) just to have someone justify whether I am "allowed" a replacement for IR, and then risk getting a crap sales person (as some have) telling me to just live with it and go home.

Oh well, I'm just going to reorder until someone tells me I can't!

To be honest I wouldn't say I blame you

Try putting the same specs of your UK-bought MacBook into the US Apple store and convert the currency

when you see the difference you will never buy a Mac in the UK again!!

🙂 Then again it seems we get MUCH better Apple service here in the UK 🙂

Jon P D wrote:

To be honest I wouldn't say I blame you

Try putting the same specs of your UK-bought MacBook into the US Apple store and convert the currency

when you see the difference you will never buy a Mac in the UK again!!

🙂 Then again it seems we get MUCH better Apple service here in the UK 🙂

I know, it ***** to be in the UK for buying laptops, cameras etc. Pounds for dollars - so unfair!

At least I can buy from the Education store due to my current status, so I save around 15%. But this is still a MAJOR purchase for me. Hence my fussiness to basically only accept a samsung screen now - my current LG has IR, but even if I get another seemingly ok LG, I don't think I will trust it. Not sure how many times I will reorder before giving up, but worth a try for now anyway!

MacRumors had a another thread that was worth checking out.

Any rMBP owners here with a flawless LG screen?

I just picked up my replacement laptop from the hospital (FedEx) and I am happy to say "It's a Samsung"!! I can't hardly keep the tears from running down my face. Looking forward to our new life together. Cheers and good luck to you all!

good if its without issues.

Reference from the other thread i linked

Had 3 samsung, 1st one has 1 dead pixel, 2nd one has backlight bleed, 3rd is perfect. but the 3rd one has poor fitted bottom cover. Waiting for 4th one.

Wanna buy one but i hv seen the issue on multiple screens myself :( apple QC isnt very good now. And with the news today saying lg will be the main screen supplier for the next iphone, i bet u there will definitely be problems too.

Just got mine this past week and I love it. Its an LG week 33 and so far its great. I haven't run any IR tests and I'm not going to for a few reasons:

1. The screen looks fantastic. I notice no issues with contrast or whites or colors.

2. The test is inapplicable to me. I will never have a dull dark grey background, and I have had windows sitting on my regular background for 30+ minutes and no IR shows, so I don't care to change the background to grey just to find a problem with a machine that performs extremely well.

3. I have AppleCare, so if I notice a problem, it will get fixed.

Point is, if you really want this computer, go get it. I almost let this forum convince me not to get it, and I could not be happier that I decided otherwise.

This is my first post and I wanted to get this to someone who posts often with the hopes that you will know what to do with this information. I can tell you most assuredly that there is in fact a way to find out who the display manufacturer is prior to purchasing a mbpr or any other product in the MacBook lineup. First let me tell you that you will need to do this at an Apple Store and you will also have to find a cooperative manager who is willing to go out of their way a little bit. Apple has a internal system called RIPLEY (NOT SURE IF I SPELLED IT CORRECTLY). Any store manager has access to this system. The RIPLEY system shows the manufacturer of not only the display but also the SSD/Hard Drive and many other internal components. I know this first hand. Unfortunately I cannot tell you how I know this but I assure you it is very real. I am very suprised I have never seen this on any posts but there you have it. Once again, make sure that you speak to a friendly manager and explain your frustration and chances are they will go to the back and look through some of the units until they find one that has a Samsung Panel. This saves them alot of hassle as opposed to having a ****** off customer having to open several units in the store to find the right display manufacturer. If anyone that reads this trys this out, I would love to know how it worked out for you.

I only joine this thread before mine was shipped, that's why I'm still here now, but obviously the thousands of people with decent screens aren't going to post here.

Maybe those thousands people haven't the skill to detect the IR. Or if they did they could think it's a normal thing.

I've got tens of friends who for sure won't never been able to recognize this as a real 'problem'.

lel62

This is my first post and I wanted to get this to someone who posts often with the hopes that you will know what to do with this information. I can tell you most assuredly that there is in fact a way to find out who the display manufacturer is prior to purchasing a mbpr or any other product in the MacBook lineup. First let me tell you that you will need to do this at an Apple Store and you will also have to find a cooperative manager who is willing to go out of their way a little bit. Apple has a internal system called RIPLEY (NOT SURE IF I SPELLED IT CORRECTLY). Any store manager has access to this system. The RIPLEY system shows the manufacturer of not only the display but also the SSD/Hard Drive and many other internal components. I know this first hand. Unfortunately I cannot tell you how I know this but I assure you it is very real. I am very suprised I have never seen this on any posts but there you have it. Once again, make sure that you speak to a friendly manager and explain your frustration and chances are they will go to the back and look through some of the units until they find one that has a Samsung Panel. This saves them alot of hassle as opposed to having a ****** off customer having to open several units in the store to find the right display manufacturer. If anyone that reads this trys this out, I would love to know how it worked out for you.

Dell and HP I know have a accessable parts list that shows how a computer was built and what parts went into it, whether Apple has the same I've never heard of as they don't allow outside service providers access. But if this was the case it doesn't explain the numerous instances of Apple staffers issuing laptops and not knowing what part was used to avoid users having to break seals on many new units.

pescio

Maybe those thousands people haven't the skill to detect the IR. Or if they did they could think it's a normal thing.

I've got tens of friends who for sure won't never been able to recognize this as a real 'problem'.

If you are talking about image retention that is quite visible, I seriously doubt that even a technically challenged user wouldn't ask about that as it is very distracting. If your referring to image retention that only shows in the odd instance when you have a certain color background with a application left in place for 15 mins on the screen and is barely visable when removed, yes probably most people would never know whats all the fuss about. 😉

You are right! But let me just go ahead and tell you how this came about as it really would be nice to see people have a chance to get their probelms solved. Earlier this year I was caught up in the Samsung vs LG display issue on the Air. I had read reports about the difference in screen quality and had compared both and sure enough the Samsung was much more vibrant. I also was caught up in the Samsung vs Toshiba SSD issue with the Air as well. I had been shopping at Apple quite frequently and had become very familiar to staffers and managers alike. I had gone in to return and exchange my Air and after my third try and still no success in getting a Samsung display I was told I could open one more box and that would have to be it. Finally when the employee came out with the last unit I was informed that it had exactly the display I wanted and if I wanted to verify this I could. Needless to say I thought, yea right! No way is he going to know this and he just wants me to get out of the store at this point! Well, I opened it up and sure enough Samsung Display/SSD. I was thrilled. At that point I obviously asked how he knew this and it was then that I was told about RIPLEY. I have since purchased several other units and each time having asked someone to Ripley the units to find me the right one. Some of the times it was no problem and others they felt maybe it was showing favoritism. That's why I made the point to try and talk to a friendly/cool manager who first is willing to even aknowledge he or she even knows about Ripley. Sorry for the long winded explanation but I wanted you to understand. Most of the staffers do not know about thsi system. Most of the Back of House guys do as well as the managers. Hope this helps. I really would not advise doing this though unless spmeone has a real issue with the LG. Given all of the blogs on this I am fairly certain that the stores are getting more returns than usual.