yoast2011 wrote:
Just received my 2nd replacement (rMBP, 2.6ghz, 16gb, 512gb).
A short summary and some pictures:
- 1st rMBP: Week?? Samsung screen, with a very annoying dead pixel right in the center of the screen: called apple support and received a new one without any problems.
- 2nd rMBP: Week31 LG screen. Noticed the IR problems quite quickly: called apple support and again, recieved a new one without problem
- 3rd rMBP: Week34 Samsung screen, perfect condition!
The 2nd rMBP has not been collected for return yet, giving me the opportunity to compare the two (LG vs Samsung) side by side, also with some pictures including checkerboard tests.
Left side: LG. Right side: Samsung
Both laptops at maximum brightness and standard setting (no calibration of screen/color settings)
Picture 1: side by side
Picture 2: White vs White
Picture 3: Checkerboard background on both
Picture 4: Closeup of LG after 10min and changing background to dark grey
Picture 5: Closeup of Samsung after 10 minutes and background set to grey
In my opinion the Samsung screen is indeed the better one: it seems to be slightly brighter, whites are less yellow than the LG and most importantly: no IR.
Glad I made the exchange. I think Apple should solve this difference in screen-quality, it is just too big to ignore.
On the other hand, I have to say i'm quite impressed with Apple's customer service: they've been very polite and helpful and replaced my two faulty units without difficulty. (both times within 14days after purchase, online store, Netherlands).
yoast2011, thanks so much for posting these - first time I've been able to see the difference between the 2 screens side-by-side. It looks as if LG might have better blacks, but the 2nd photo clearly shows that the white point is yellow in comparison to the samsung. And yes, the IR issue is terrible! Makes me even more determined that I want a samsung screen. IR-aside, that white point bothers me a lot. I'm using an LG right now (yellow and IR issues - going back in a few days).
Seems ridiculous that the screens can differ so much and be sold overall as part of the same product. I'm sure some people prefer the look of the LG, but surely that is the point - allowing everyone spending this much money to get the product they want and deserve, whether that be a Samsung screen, or a (touch wood it can happen) an IR-free LG.
Can't believe Apple still haven't said anything official about this. They must be getting loads more returns than 'normal'.