MacBook Pro Retina display burn-in?

It seems the ship time has gone down to 2-4 business days in the US. Let us know, I may be ordering one soon too.

In stock in the Thai store

In stock on the UK Online store, but if you upgrade RAM / SSD it's still 5-7 days dispatch

yoast2011 wrote:

Just received my 2nd replacement (rMBP, 2.6ghz, 16gb, 512gb).

A short summary and some pictures:

• 1st rMBP: Week?? Samsung screen, with a very annoying dead pixel right in the center of the screen: called apple support and received a new one without any problems.
• 2nd rMBP: Week31 LG screen. Noticed the IR problems quite quickly: called apple support and again, recieved a new one without problem
• 3rd rMBP: Week34 Samsung screen, perfect condition!

The 2nd rMBP has not been collected for return yet, giving me the opportunity to compare the two (LG vs Samsung) side by side, also with some pictures including checkerboard tests.

Left side: LG. Right side: Samsung

Both laptops at maximum brightness and standard setting (no calibration of screen/color settings)

Picture 1: side by side

Picture 2: White vs White

Picture 3: Checkerboard background on both

Picture 4: Closeup of LG after 10min and changing background to dark grey

Picture 5: Closeup of Samsung after 10 minutes and background set to grey

In my opinion the Samsung screen is indeed the better one: it seems to be slightly brighter, whites are less yellow than the LG and most importantly: no IR.

Glad I made the exchange. I think Apple should solve this difference in screen-quality, it is just too big to ignore.

On the other hand, I have to say i'm quite impressed with Apple's customer service: they've been very polite and helpful and replaced my two faulty units without difficulty. (both times within 14days after purchase, online store, Netherlands).

yoast2011, thanks so much for posting these - first time I've been able to see the difference between the 2 screens side-by-side. It looks as if LG might have better blacks, but the 2nd photo clearly shows that the white point is yellow in comparison to the samsung. And yes, the IR issue is terrible! Makes me even more determined that I want a samsung screen. IR-aside, that white point bothers me a lot. I'm using an LG right now (yellow and IR issues - going back in a few days).

Seems ridiculous that the screens can differ so much and be sold overall as part of the same product. I'm sure some people prefer the look of the LG, but surely that is the point - allowing everyone spending this much money to get the product they want and deserve, whether that be a Samsung screen, or a (touch wood it can happen) an IR-free LG.

Can't believe Apple still haven't said anything official about this. They must be getting loads more returns than 'normal'.

I have a Macbook Retina with LG display and, of course, i am experiencing image retention.

I have developed a small app to evaluate and keep track of the retention level of my display and to compare it with other ones in a measurable way. It shows a fullscreen checkboard for a user-selectable amount of time, then it displays a gray background, giving to the user the possibility to stop a timer when the ghosting issue disappears.

It also display the model and serial number of the display.

If anyone wants to try, it can be downloaded from:

http://www.mediafire.com/?n09robxfo5j6t17

I hope it would help someone

On my previous posts I declared to the forum that I convinced myself to stay behind on buying this product till apple solves this problem. But I can't resist long to keep my promise and yesterday I went out and bought one from a reseller (FNAC). And what I am unlucky, it is LG (Week 28 July). And after I made the test for about 20 minutes, I see a slight IR. I will keep testing and if it gets worth, I go back to the shop and ask for a replacement. Yesterday before buying I talked to someone in the shop concerning this issue and promised me to bring it back before 14 days if I see this kind of problem. My question is ----- Is there someone from Belgium who expriense this IR problem and who succeed to replace the panel with a Samsung one?

Is there someone who is lucky to receive a Samsung panel with the standard configuration 2.3 / 8GB / 256 ?

To the person posting about waiting to get the rMBP (and anyone else watching here and debating). WAIT. There's not just the screen issue which is very very common but if you've Google'd a bit, you'll see people talking about decreased battery life with Mountain Lion among other bugs with it. I have not yet upgraded to Mountain Lion but honestly if I was talking to a friend...I'd suggest they wait til, in the very least, they fix their screen issue and then upgrade to Mountain Lion later as well.

This is a gorgeous machine...But there's just too much wrong with it. Aside from the burn-in, I also get artifacts that don't disappear on my screen and I need to change the resolution back and forth to fix that (after sleep). I'm told that is fixed in Mountain Lion and who knows if that has anything to do with the ghosting...But again, if you want an rMBP I'd seriously wait. This IS super frustrating as you could imagine.

I am a new Mac user (will depend on how my retina experience goes, if I stay). The terminal used to determine the maker of the LCD display. I assume that is like windows command prompt? Where can I find the terminal once I get my MacBook?

seank92

I am a new Mac user (will depend on how my retina experience goes, if I stay). The terminal used to determine the maker of the LCD display. I assume that is like windows command prompt? Where can I find the terminal once I get my MacBook?

In Utilities, inside Applications

my-username-was-taken

To the person posting about waiting to get the rMBP (and anyone else watching here and debating). WAIT. There's not just the screen issue which is very very common but if you've Google'd a bit, you'll see people talking about decreased battery life with Mountain Lion among other bugs with it. I have not yet upgraded to Mountain Lion but honestly if I was talking to a friend...I'd suggest they wait til, in the very least, they fix their screen issue and then upgrade to Mountain Lion later as well.

This is a gorgeous machine...But there's just too much wrong with it. Aside from the burn-in, I also get artifacts that don't disappear on my screen and I need to change the resolution back and forth to fix that (after sleep). I'm told that is fixed in Mountain Lion and who knows if that has anything to do with the ghosting...But again, if you want an rMBP I'd seriously wait. This IS super frustrating as you could imagine.

Have you used gfxCardStatus? (decreased battery life)

I have to to strike a blow for the rMBP. I got my probs with the lg too, yes, but now with a sammy display its just perfect. For the people, that are unsure if you should buy one: Its really by far the best Notebook I ever got and this is my 3rd Apple Notebook and I have experienced a lot of others. Battery Life is great, ML ist great (much better than Lion) Please don't bash too hard on this one. *Just my 2 cents*

These are my first result with the test application:

Persistentimagetime:14:59

Ghostpersistencetime:07:13

Usedgraytone:95

Displaybrightness:100

Usedpattern:Chessboard

Resultcode:T11459T2713P1G5fB100I0

The chessboard took about 7 minutes to disappear... quite impressive. I want to know how much time took a persistent image to disappear on other LG's display, just to understand if the behavior of my LG display is normal compared to the others.

My retina works very well except for the display. Since i am almost sure that if i change it with a new one it will be another LG, i'm trying to realize if it will be more likely better or worse than the one i own.

Hi guys, received my MBPr with LG Display and slight IR. In fact, you only notice on a grey background and it doesn't disturb my "normal" work, but I will watch this problem.

Could the MBPr owners who have display problems please run the Apple Hardware Test (press "D" while restarting)? I'm excited to get your results!

Base model here, week 33. LG (LP154WT1-SJA1). Absolutely no noticeable IR the first day even under scrutiny, but by the second day it was starting to appear. 4 days in, it's significantly worse. If you think you got a good LG display, I suggest leaving it on as much as possible for the first few days to accelerate the process. Otherwise, you may notice after your 14 day window has expired, and they could give you the run-around.

Has anyone identified a pattern as to build weeks and which displays are associated? I would be surprised if the panels are truly random off the assembly line, but I don't know anything about the assembly process.

It's too bad that Apple and Samsung are not getting along better. Combined, they make good products. LG panels have a lower cost across the board, and the quality difference shown in the pictures in this thread is consistent with the quality difference long been seen between LG and Samsung televisions. LG is budget tier, so it's disappointing to get one in a premium product, especially when paying the same price as Samsung screens.

I'm going to swap this one, and although I'd definitely prefer a Samsung, I'll take an LG with no IR. However it's becoming obvious that all of the LGs suffer from this problem under scrutiny, and with it getting progressively worse within the first several days, I don't want to chance it turning bad in a year. I'm convinced anyone claiming to have a good LG either hasn't let it run long enough, or doesn't have a discerning eye.